Associate Product Manager (Auto Insurance) - Remote

External candidates: In order for your application to be correctly processed please sign-in before you apply

Internal candidates: Please go to Workday and click "Find Jobs" link under Career

Thank you for considering opportunities with us!

Job Title

Associate Product Manager (Auto Insurance) - Remote

Requisition Number

R7385 Associate Product Manager (Auto Insurance) - Remote (Open)

Location

Arizona - Home Teleworkers

Additional Locations

Alabama - Home Teleworkers, Alabama - Home Teleworkers, Arkansas - Home Teleworkers, California - Home Teleworkers, Colorado - Home Teleworkers, Connecticut - Home Teleworkers, Delaware - Home Teleworker, District of Columbia - Home Teleworkers, Florida - Home Teleworkers, Georgia - Home Teleworkers, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Indiana - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Kentucky - Home Teleworkers, Louisiana - Home Teleworkers, Maine Home Teleworkers, Maryland - Home Teleworkers, Massachusetts - Home Teleworkers, Michigan - Home Teleworkers, Minnesota - Home Teleworkers, Mississippi - Home Teleworker, Missouri - Home Teleworker, Montana - Home Teleworkers {+ 20 more}

Job Information

CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the top personal lines property and casualty insurance groups in the U.S. Our employees proudly live our core beliefs and fulfill our enduring purpose to help members prevent, prepare for and recover from life's uncertainties, and we're proud of the culture we create together. As we commit to progress over perfection, we recognize that every day is an opportunity to be innovative and adaptable. At CSAA IG, we hire good people for a brighter tomorrow. We are actively hiring for an Insurance Product Manager I! Join us and support CSAA IG in achieving our goals.    

Your Role:

As an Insurance Product Manager, you will provide comprehensive support for the development and pricing of both existing and new insurance products. This position involves cross-functional collaboration across various departments, including new product design, underwriting, catastrophe management, policy contracts, system enhancements, regulatory compliance, competitive analysis, pricing strategies, and sales and marketing. This role partners closely with technically skilled teams such as data science, IT, actuarial, marketing, and finance to ensure the successful delivery of work products. Operating with limited supervision, this position is designed for individuals who are building their expertise in the insurance field and are actively involved in the design, development, and implementation of new products and programs.) 

Your work:

Product Strategy & Development 

• Acts as supporting partner to leaders and senior team members on product development efforts.
• Supports changes to policies and guidelines.
• Participates in the development of new products based on knowledge of products, consumers and competition, partnering with Marketing, Sales, Legal and State Product Management where appropriate.

Product Management

• Develops an understanding of the technical aspects of a line of business and/or the tools and techniques of Product Management to produce reports to monitor product performance by mix including metrics such as quotes, close ratios, retention, loss ratios, etc. and develops solutions to address any opportunities.
• Partners with Actuarial to develop and execute pricing model refreshes. May review pricing structure and changes for approval by leaders.

Profit/loss oversight

• Partners with manager and/or senior product managers to establish initiative objectives and key results that ladder up to enterprise profitability goals.

Strategic Innovation and Growth

• Provides research and insights to support recommendations for future products. 
• Supports acquisition and retention strategies to achieve business objectives.

Project Management

• Participate in division or enterprise-wide projects, by performing cost/benefits analyses, while supporting project management communication.
• Provides inputs on business deliverables such as state-specific research, operational processes, and DOI filings are completed and aligned to IT timelines.

Competitive Intelligence

• Performs competitive environment research to share insights on market dynamics with other Product Managers and Leaders.
• Conducts competitive analysis as needed for projects and proposals.

Business Requirements and IT Partnership

• Support documentation of product specifications or high-level business requirements that account for all policy lifecycles (e.g., quote, bind, renew) and partners with IT to expand these into acceptance criteria
• Helps resolve defects related to assigned products/projects.

Market Execution

• Supports development of, or modification to,  processes and procedures for Sales, Service, Claims, and any other impacted areas of the business thru system testing and validation. 

Presentation

• May assist in building visually compelling presentations tailored to audience and venue (virtual vs. in-person).

Leadership & Culture Stewardship

• Actively shapes our company culture (e.g., participating in employee resource groups, volunteering, etc.)
• Lives into cultural norms (e.g., willing to have cameras when it matters: helping onboard new team members, building relationships, etc.)
• Travels as needed for role, including divisional / team meetings and other in-person meetings
• Fulfills business needs, which may include investing extra time, helping other teams, etc

Required Experience, Education and Skills

• bachelor’s degree in related area (Insurance/Risk Management, Marketing, Business, or a related field) or an equivalent combination of education and experience.
• 4+ years of increasingly responsible product management experience
• Basic knowledge of product and project management, product profitability, sales and strategic planning
• Understanding of financial analysis and reporting skills
• Ability and skills to successfully operate on on cross functional teams
• Organizational and problem solving skills
• Understanding of product analysis, principles and methods
• Developing business and technical writing skills (e.g. proposals, PowerPoint presentation, business requirements, Microsoft project, Suite Microsoft Office)
• Basic understanding of Project Management techniques and processes
• Solid communication, presentation, and persuasion skills of internal and external partners and stakeholders
• Understanding of business systems and processes and how they link together
• Ability to gather rich feedback from business stakeholders
• Understanding of how to develop business requirements that contemplate all policy lifecycles (quote, bind, renew, etc.)

What would make us excited about you? 

• CPCU and/or Actuarial exams
• Actively shapes our company culture (e.g., participating in employee resource groups, volunteering, etc.) 
• Lives into cultural norms (e.g., willing to have cameras when it matters: helping onboard new team members, building relationships, etc.) 
• Travels as needed for role, including divisional / team meetings and other in-person meetings 
• Fulfills business needs, which may include investing extra time, helping other teams, etc 

CSAA IG Careers   

At CSAA IG, we’re proudly devoted to protecting our customers, our employees, our communities, and the world at large. We are on a climate journey to continue to do better for our people, our business, and our planet. Taking bold action and leading by example. We are citizens for a changing world, and we continually change to meet it.  

Join us if you… 

• BELIEVE in a mission focused on building a community of service, rooted in inclusion and belonging. 
• COMMIT to being there for our customers and employees. 
• CREATE a sense of purpose that serves the greater good through innovation.   

Recognition: We offer a total compensation package, performance bonus, 401(k) with a company match, and so much more!  Read more about what we offer and what it is like to be a part of our dynamic team at https://careers.csaa-insurance.aaa.com/us/en/benefits 

In most cases, you will have the opportunity to choose your preferred working location from the following options when you join CSAA IG: remote, hybrid, or in-person. Submit your application to be considered. We communicate via email, so check your inbox and/or your spam folder to ensure you don’t miss important updates from us.

If a reasonable accommodation is needed to participate in the job application or interview process, please contact [email protected].  

As part of our values, we are committed to supporting inclusion and diversity at CSAA IG. We actively celebrate colleagues’ different abilities, sexual orientation, ethnicity, and gender. Everyone is welcome and supported in their development at all stages in their journey with us. 

We are always recruiting, retaining, and promoting a diverse mix of colleagues who are representative of the U.S. workforce. The diversity of our team fosters a broad range of ideas and enables us to design and deliver a wide array of products to meet customers’ evolving needs. 

CSAA Insurance Group is an equal opportunity employer.   

If you apply and are selected to continue in the recruiting process, we will schedule a preliminary call with you to discuss the role and will disclose during that call the available salary/hourly rate range based on your location. Factors used to determine the actual salary offered may include location, experience, or education. 

Must have authorization to work indefinitely in the US.  

Please note we are hiring for this role remote anywhere in the United States with the following exceptions:  Hawaii and Alaska.

#LI-SD1 

Knowledge, Skills and Abilities

Required:

• Strong knowledge of product management, and strategic planning.
• Strong financial analysis and reporting skills.
• Ability and skills to cross functional teams.
• Strong product and product market knowledge. Well versed in applicable regulations, competitor products, market trends and opportunities.
• Strong ability to multi-task, prioritize work and meet deadlines.
• Strong problem solving skills. Organizational skills.
• Strong understanding of insurance and/or member services financials, pricing principles and methodology for Insurance and/or member services products.

Education, Work Experience, Licenses & Certifications

Required:

• Bachelor's degree in related area (Marketing, business, or a related field) or an equivalent combination of education and experience.
• 5+ years of professional analytical experience working with insurance products or consumer product/services.

Preferred:

• Advance degree