Associate Payments Support Analyst

Position Overview

What You’ll Do:

• Analyze integration requirements and propose appropriate technical solutions.

• Design integration workflows and data mappings between systems.

• Develop integration specifications and maintain technical documentation.

• Implement integration solutions using middleware platforms (e.g., Boomi, MuleSoft).

• Create and execute test plans to validate data accuracy and system behavior.

• Troubleshoot integration issues and perform root cause analysis.

• Collaborate with cross-functional teams to gather requirements and deliver solutions.

• Monitor data quality and system performance across integrated platforms.

• Maintain version control and change logs for integration scripts and configurations.

• Stay current with integration technologies and contribute to process improvements.

What You’ll Bring to Zelis:

• Must have experience using NotePad++ and troubleshooting different file types.

• Experience writing SQL queries, inserts & updates.

• Strong analytical and problem-solving skills, with the ability to analyze complex integration requirements and design effective solutions.

• Proficiency in data modeling, data mapping, and data transformation.

• UAT, QA and unit testing experience preferred to validate data & development and test new code

• Programming languages experience such as C#, Python, etc. helpful.

• Understanding of AI tools (ChatGPT, CoPilot, etc.) to develop/create intelligent prompts and/or agents helpful.

• Excellent communication and interpersonal skills, with the ability to interact effectively with stakeholders at all levels.

• Bachelor’s degree helpful

Base Salary Range

At Zelis we are committed to providing fair and equitable compensation packages. The base salary range allows us to make an offer that considers multiple individualized factors, including experience, education, qualifications, as well as job-related and industry-related knowledge and skills, etc. Base pay is just one part of our Total Rewards package, which may also include discretionary bonus plans, commissions, or other incentives depending on the role.

Zelis’ full-time associates are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees’ health, well-being, and financial protection. The US-based benefits include a 401k plan with employer match, flexible paid time off, holidays, parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage.

Equal Employment Opportunity  
Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 
 
We welcome applicants from all backgrounds and encourage you to apply even if you don’t meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all. 

Accessibility Support 
We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email [email protected]. 

Disclaimer 

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills from time to time.