Associate Manager, Compliance - London COE

Ready to be pushed beyond what you think you're capable of?
At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system.
To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems.
Our work culture is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be.
While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported.
The Compliance team within Customer Experience (CX) develops and delivers best-in-class support across multiple customer segments. Within it, the Global Compliance Operations team executes compliance controls in line with Coinbase's BSA/AML program, including transaction monitoring, KYC, CDD, and EDD policies, procedures, and jurisdictional standards.
As a Compliance Support Supervisor, you'll lead a team of 10-15 Analysts handling EDD, transaction monitoring, and SAR filings. You'll foster a culture of ownership and customer focus, support team goals, and ensure exceptional service.
In addition, you'll identify customer-impacting issues and work with cross-functional teams to implement solutions that improve quality and productivity.
Note: This role requires in-office presence at our Londonlocation. In order to support the 24/7 nature of cryptocurrency, shifts may include weekend and night.
What you'll be doing (ie. job duties):

• Lead a team of 10-15 Compliance Analysts (Transaction Monitoring, AML, Fraud, EDD).
• Drive operational KPIs and quality across internal teams and vendor partners.
• Provide process improvement insights to senior management.
• Communicate effectively to elevate individual and team performance.
• Champion change management and a culture of compliance.
• Act as AML subject matter expert and partner with Financial Crimes/second-line teams to deliver Coinbase's AML program.

What we look for in you (ie. job requirements):

• Minimum 3 years of experience within the Compliance field.
• 2 years of supervisory experience.
• Positive energy on the future of crypto and Web3.
• Excellent communication skills (written and verbal), ability to simplify complex topics for broad audiences.

Nice to haves:

• Compliance certification (e.g., ACAMS)
• Advanced Google Workspace skills
• Project Management/Scrum/Agile/Lean 6S experience
• Familiarity with Coinbase products

Job #: G2794
#LI-Hybrid
Pay Transparency Notice: The target annual salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility + benefits (including medical, dental, and vision)
Pay Range:
£81,900 - £81,900 GBP
Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying.
Commitment to Equal Opportunity
Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Employee Rights and the Know Your Rights notices by clicking on their corresponding links. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law.
Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here) .
Global Data Privacy Notice for Job Candidates and Applicants
Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here . By submitting your application, you are agreeing to our use and processing of your data as required.
AI Disclosure
For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description.
For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate.
The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment . To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com