The Associate Implementation Consultant will configure software for clients, teach them usage, manage projects, and support existing clients directly.
ProcessUnity is a leading provider of cloud-based risk and compliance management solutions. We specialize in helping organizations manage third-party risk, cybersecurity risk, and enterprise risk through our comprehensive and user-friendly platform. By streamlining risk assessment and mitigation processes, we enable businesses to enhance their risk management strategies to ensure regulatory compliance.
ProcessUnity is looking for an innovative, self-motivated, and curious Associate Implementation Consultant to join our Customer Success team. You will be joining an inclusive, collaborative, and supportive organization that will empower you to make an immediate impact on how we deliver risk and regulatory solutions to our customers.
The Associate Implementation Consultant is a client-facing position, meaning that you will be directly supporting Cybersecurity and Third Party Risk Management implementations of our industry-leading SaaS software.
ProcessUnity has developed a comprehensive onboarding and apprenticeship experience for Associate Implementation Consultants. This program includes training and certification, coaching, mentorship, job shadowing, and a rotation into all facets of the implementation process. In this role you will be working directly with some of the industry’s top consultants and thought leaders as you develop your skills.
What You'll Do:
- Configure ProcessUnity’s software applications for clients
- Enable and teach ProcessUnity clients on how to use our solutions
- Assist with delivery of both remote and onsite implementation workshops
- Lead, manage and coordinate multiple projects simultaneously
- Deliver day-to-day support to our existing clients
- Participate in knowledge transfer sessions, product training and other strategic initiatives
Desired Experience & Skills:
- BS/BA degree in computer or business-related discipline. MBA/MS a plus
- Competency with large volumes of data, data manipulation, formula writing, SQL, etc.
- Willingness to learn and understand relational database management and configuration
- Excellent written and verbal communication skills
- Demonstrated ability to network and develop relationships, both internally and with clients
- Ability to balance competing priorities and succeed in a fast-paced environment
Salary range: $55,000 - $70,000 plus variable commission depending on experience
ProcessUnity is committed to providing an inclusive and equitable workplace where people of all backgrounds, identities, and life experiences can thrive. ProcessUnity is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.
Learn more about us at www.processunity.com.
Top Skills
SQL
ProcessUnity Concord, Massachusetts, USA Office
33 Bradford Street, Concord, MA, United States, 01742
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