Associate Employee Success Generalist

What You'll Do

This is an entry level position that will have hands-on training and mentorship by the ES Generalist(s) and Senior Generalist(s) on the team for the first 6-12 months. Once the following responsibilities are mastered and can be done independently, you will have the opportunity to move up into an ES Generalist role.
Partner with office leadership to build and lead a strong culture through engagement and office management initiatives. Ensuring Arrive's office represents the Arrive brand and provides a consistent employee experience across all locations, inclusive of engagement activities, events and employee perks.
Support candidate experience and onboarding efforts, including handling execution of all background checks regardless of location. Lead the on-site candidate experience - scheduling interviews with hiring managers as needed, and greeting and escorting candidates to interviews. 
Escalate employee issues to ESBPs and assist with Employee Relations concerns as needed within your office.
Partner with Talent Acquisition and onboarding teams to maintain and enhance our new hire onboarding experience. 
Swag planning for all new hires within your office location. Work with Senior Generalist(s) on a yearly ordering plan.
Serve as a main point of contact for daily questions on policies, team updates, login support and any other questions that arise from our employee population are answered within our SLAs for Slack and email.
Assisting ESBPs with documentation and meetings as needed. For example, termination letters, performance improvement plans, exit interviews, etc.
Proactively identify process inefficiencies and inconsistencies; collaborate on process improvements that enhance the employees’ and / or managers’ experience.
Administrative data entry to keep our systems up-to-date in real time as well as general HR systems management and reporting. Attention to detail is paramount to ensure accurate reporting.
Daily monitoring of audit reports within Workday and correcting errors as needed.
Participation in Workday testing and implementation for new features/workflows, creating more efficient processes, etc. alongside the ES Tech team.
Completion of all I-9s onsite, and virtually, as needed.
Operational tracking of immigration/visa status with direction from the Senior Generalist(s).

Qualifications

Bachelor’s Degree in Human Resources, related field or professional experience equivalent. 
Entry-level role
Exceptional organization skills and high attention to detail
Proficient in the Microsoft Office suite; conduct basic data analysis, general data reporting, and create presentations independently.
Superior written and verbal communication skills. You understand that proactive communication is key
Ability to work both independently and collaboratively.
Basic project management or event planning for small events is a plus, but not required
Ability to conduct themselves with a high level of discretion. Respect for confidentiality and personal tact - this is a MUST!

The Perks of Working With Us

Take advantage of our comprehensive benefits package, including medical, dental, vision, life, disability, and supplemental coverage.
Invest in your future with our matching 401(k) program.
Build relationships and find your home at Arrive through our Employee Resource Groups.
Enjoy office wide engagement activities, team events, happy hours and more!
Leave the suit and tie at home; our dress code is casual.
Work in the city of San Antonio, TX – we are conveniently located 15 minutes from downtown off of NE Loop 410 and Austin Hwy.
Park your car for free on site plus covered parking and electric vehicle charging stations!
Start your morning with free coffee!
Maximize your wellness with free counseling sessions through our Employee Assistance Program
Take time to manage your physical and mental health - we offer company paid holidays, paid vacation time and wellness days.
Receive 100% paid parental leave when you become a new parent.
Get paid to work with your friends through our Referral Program!
Get relocation assistance! If you are not local to the area, we offer relocation packages.