Associate Director, Partnership Management

Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide.

Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities.  

Sun Life embraces a hybrid work model that balances in-office collaboration with the flexibility of virtual work.

The Opportunity:

The BenTech Partnership and Integrations team is responsible for the strategy and execution of Sun Life digital partners and capabilities for all size segments of the Sun Life business. The team is responsible for driving new and cross-sell premium through existing partners, bringing on new technology partnerships and promoting both our technology partners and internal innovations. The BenTech Partnerships team maintains thought leadership and market knowledge of the full digital platform landscape. The partnership manager will have a deep understand of the full suite of Sun Life digital capabilities, both Sun Life owned and partners.

How you will contribute:

• Manage existing partnerships as the lead relationship manager

• Create annual business plans with a focus on core Sun Life initiatives, filing coverage gaps and premium growth

• Include key performance indicators and agreed upon performance metrics for the partnership that can be measured throughout the year

• Regularly meet with partners to measure on the business plan, identify business development opportunities and scope additional integration opportunities

• Governance over the contract and any future amendments

• Evaluate new partnership opportunities from the distribution team, market research and other areas of the organization

• Create the business case with new partnership opportunities

• Identify revenue drivers, operational efficiency, IT cost and impact to the digital partnership strategy

• Onboard new digital partnerships

• Coordinate and align Sun Life functional areas to ensure that all client journey impacts are considered, quoting, underwriting, onboarding, EDX, distribution

• Work with the marketing team to create and execute a Go To Market marketing plan

• Train the Sun Life distribution team on the new partnership

• Work in coordination with the Marketing and Sales Enablement team to effectively communicate the digital partnerships to the market and update distribution, brokers and the market to any enhancements or changes to our partnerships

What you will bring with you:

• Relationship management skills: demonstrated ability to build and foster productive and healthy relationships with both digital platform partners as well as internal sales and home office partners

• Drive, self-motivation, a consultative nature and be a great problem solver

• Knowledge of the Group Benefits Insurtech marketplace and emerging trends and Clients needs

• Develop and maintain excellent working relationships with internal departments to oversee partnership operational connections

• Ability to work with a diverse range of people

• Experience in Group Benefit and Absence products preferred

• Excellent oral and written communication and presentation skills

• Excellent story telling skills to share the digital strategy with stakeholders and SL leadership team

• Bachelors’ degree required

• Minimum of 7+ years of experience in the Insurtech space either at a carrier, broker, or platform.

• Collaborative and comfortable navigating in cross functional organizations with matrixed accountabilities

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We are committed to fostering an inclusive environment where all employees feel they belong, are supported and empowered to thrive.  We are dedicated to building teams with varied experiences, backgrounds, perspectives and ideas that benefit our colleagues, clients, and the communities where we operate.  We encourage applications from qualified individuals from all backgrounds.

Life is brighter when you work at Sun Life

At Sun Life, we prioritize your well-being with comprehensive benefits, including generous vacation and sick time, market-leading paid family, parental and adoption leave, medical coverage, company paid life and AD&D insurance, disability programs and a partially paid sabbatical program.  Plan for your future with our 401(k) employer match, stock purchase options and an employer-funded retirement account.  Enjoy a flexible, inclusive and collaborative work environment that supports career growth.  We’re proud to be recognized in our communities as a top employer.  Proudly Great Place to Work® Certified in Canada and the U.S., we’ve also been recognized as a "Top 10" employer by the Boston Globe's "Top Places to Work" for two years in a row.  Visit our website to learn more about our benefits and recognition within our communities.

We will make reasonable accommodations to the known physical or mental limitations of otherwise-qualified individuals with disabilities or special disabled veterans, unless the accommodation would impose an undue hardship on the operation of our business. Please email [email protected] to request an accommodation.

For applicants residing in California, please read our employee California Privacy Policy and Notice.

We do not require or administer lie detector tests as a condition of employment or continued employment.

Sun Life will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including applicable fair chance ordinances.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.