Associate Director, Market Access Operations

How will your role help us transform hope into reality?

As the Associate Director of Market Access Operations, you will play an important role on the Market Access team and across functions, overseeing Specialty Pharmacy operations, data management and assisting with access support. You will report to the Senior Director of Market Access Operations and will engage regularly with Specialty Pharmacy partners to ensure product availability and service execution. You will work closely with the broader Market Access team (especially Field Access and Patient Services), Sales, Marketing, Legal, and Commercial Operations to ensure optimal patient/provider experience.

What will you do?

• Manages all aspects of Specialty Pharmacy (SP) channel and services operations, including activities related to customer service, product handling and storage, inventory management, performance measurement for services provided by SPs, resolution of field escalations (e.g. problems reported from patients, HUB and/or physicians related to service and product access).
• Program management of all branded SP and Non-commercial Pharmacy (NCP) programs. Ensures SP and NCP staff is properly trained and defined business rules are consistently followed.
• Plays an integral role in the patient access process, serving as a point of escalation and overseeing the collaboration between the Field Access Managers and the SPs
• Oversight and review of payments related to fee-for-service amounts, including scorecard development and tracking of monthly metrics/KPIs for contract and brand performance. Alerts management of trends and recommends process changes.
• Serves as the main point of contact for the Commercial Operations team for all SP, NCP and Patient Services Program (PSP) data purchases to provide support for data processing escalations and to advise on internal reporting.
• Data compliance management, including reconciliation with SP/NCP/PSP partners and data aggregation vendor.
• Leads SP Quarterly Business Reviews (QBRs) with a focus on evaluating overall operational results.
• Ensures PV compliance across Specialty Pharmacy partners.
• <10% travel; periodic visits to external partners and participation in regional/national sales meetings.
• Perform other responsibilities as assigned.

What minimum qualifications do we require?

• 5-7 years of relevant industry experience in biotech/pharma.
• Experience managing external partner relationships, program management and program accountability.

What additional qualifications will make you a stronger candidate?

• Deep understanding of the business of Specialty Pharmacy is essential.
• Strong understanding of Specialty Pharmacy and Patient Services data, especially status data
• Experience with oncology and rare diseases
• Strong patient-focused mindset is required.
• Experience working with Field Access and/or Patient Services Teams, specifically assisting in removing barriers to access
• Explores innovative approaches and has a proven track record of achieving operational excellence in the face of challenging goals.
• Excels in a fast-paced, results-driven, highly accountable environment where you can make a clear impact.
• Maintains a Blueprint Medicines, rather than a functional, perspective and acts on the belief that solutions and plans are stronger when appropriate collaboration occurs across and beyond the Company.
• Commitment to our Core Values: Patients First, Thoughtfulness, Urgency, Trust, Optimism

Why Blueprint?

At Blueprint Medicines, patients are our purpose. Their needs ignite our innovation, fuel our urgency and inspire us to go further - faster. We bet on bold people who want to grow, push boundaries and lead meaningful change. Here, you’ll do the most impactful work of your career - because our commitment to changing lives isn’t just what we do, it’s who we are.

Patients are waiting. Are you ready to make the leap?

Compensation and Benefits 

The base salary hiring range for this position will be $185,000 -- $ 230,000.*  Actual base salary offered for this position will be based on a number of job-related factors, including, but not limited to: experience (including skills and competencies), education, training and internal equity.

This position is also eligible for the following:

• Participation in annual bonus program based on Company and individual performance, subject to the standard terms and conditions of the program
• Inclusive total rewards offerings focused on employee choice and professional and personal well-being. These include: medical, dental and vision benefits; Modern Health mental health and coaching benefits; medical and dependent care FSAs; generous paid time off (typically includes one-week well-being shutdowns at mid-year and year-end); subsidized commuting or parking benefits; 401(k) with match;  generous paid medical, parental and family leave programs; disability benefits and more.

*Based on reasonable estimate for this job at the time of posting; ranges are reviewed periodically and subject to change.

To apply, just scroll down and click on the “Apply Now” link. 

Equal Employment Opportunity

At Blueprint Medicines, we foster an environment of fair treatment and full participation for all of our employees as we navigate complex challenges in pursuing our mission to improve the lives of patients. We celebrate our unique differences and varied career and life experiences so that we can sustain our diverse culture and ensure everyone feels accepted. We are committed to non-discrimination, equal employment opportunity, as well as an inclusive recruitment process. We consider all qualified applicants based on merit and without regard to race, color, sex, gender identity, sexual orientation, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, or any other characteristic protected under applicable federal or state law.  

We will make reasonable accommodations, absent undue hardship, for qualified individuals with known disabilities. If you are an individual with a disability in need of an accommodation with the application or recruiting process, please reach out to [email protected]. We are also an E-Verify Employer. For more information, please see our EEO Policy Statement, the E-Verify Participation Poster, the Right to Work Poster, and/or the EEO Know Your Rights Poster.

Blueprint Medicines, a Sanofi company, is a global biopharmaceutical company that invents life-changing medicines. We seek to improve and extend patients' lives by solving important medical problems, with a focus on allergy/inflammation and oncology/hematology. Our approach begins by targeting the root causes of disease, using deep scientific knowledge in our core focus areas and drug discovery expertise across multiple therapeutic modalities. We have a track record of success with two approved medicines, including AYVAKIT/AYVAKYT (avapritinib) which we are bringing to patients with SM in the U.S. and Europe. Leveraging our established research, development, and commercial capability and infrastructure, we aim to significantly scale our impact by advancing a broad pipeline of programs ranging from early science to advanced clinical trials in mast cell diseases and solid tumors. For more information, visit www.BlueprintMedicines.com and follow us on X (formerly Twitter; @BlueprintMeds) and LinkedIn.

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