Associate Director, EHS and Asset Protection Programs

Posted 3 Days Ago
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Boston, MA
Hybrid
7+ Years Experience
eCommerce • Healthtech • Pet • Retail • Pharmaceutical
At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere.
The Role
The Associate Director, EHS and Asset Protection Programs at Chewy is responsible for leading multiple high-level programs supporting safety and security across the company. This includes overseeing the Global Command Center, Business Continuity, Disaster Response, and Corporate EHS programs.
Summary Generated by Built In

Our Opportunity:

At Chewy, we want all Chewtopians to feel safe, secure as they work, learn and grow as members of our Chewy team! Chewy is seeking an Associate Director, EHS and Asset Protection Programs to support Chewy Fulfillment, Vet Care, and Corporate teams. Leading multiple teams including the Global Security Operations Center (GSOC), Business Continuity, Disaster Response, and Corporate EHS. This role will lead development and deployment of a Global Command Center, enterprise Business Continuity, and Disaster Response programs for Chewy’s enterprise! The successful candidate will be leading multiple high-level programs supporting safety and security across the Chewy footprint. This includes leading a core team passionate about emergency management, business continuity, disaster response, program development, and handling third-party contracts. Additionally, the role will coordinate all aspects of the GSOC Command Center operations and Incident Management processes coordinating with site operations, internal partners, and senior leadership integrating technology to scale for right fit. This role requires a knowledgeable people leader with a health and safety background in general industry safety, wellness, ergonomic, and emergency disaster management programs. As well as ability to work with autonomy, develop positive relationships with third-parties to proactively lead contracts, and partner with local officials/regulatory agencies.

What you'll do:

  • Develop and command the Chewy Global Command Center program that supports Chewy Fulfillment Core, Chewy Vet Care, and Corporate teams.
  • Lead multiple Sr. PMs owning intricate enterprise wide programs including GSOC operations, Business Continuity, Disaster Response, Corporate EHS, and several other programs/initiatives.
  • Develop programs, apply technology, and guide leadership on incident, emergency, and disaster management operational response.
  • Build training for corporate and field teams around incident management, crisis response, disaster response/safe re-entry protocols, and more.
  • Lead all aspects of the team building corporate EHS programs scaling to support Chewy’s growth.
  • Partner with Procurement and Risk to set up network vendors, for Chewy’s enterprise, for disaster response/recovery.
  • Provide standard methodologies to reduce hazards and mitigate impact from natural and human-made disasters. Including risk identification, planning, and mitigation techniques for both Chewy Fulfillment Core & Corporate teams.
  • Lead a core team who handles communication during major incidents across Chewy leadership and internal partner crafting mechanisms for notification, opening virtual Emergency Operations Centers (EOC), collection of after-action report, and follow up on actions identified to continuously improve safety and security programs.
  • Partner with Procurement to performance coach several network contracts for vendors.
  • Develop and deliver on business objectives, critical metrics, and team goals to drive safety and security performance across Chewy Fulfillment Core & Corporate teams.
  • Develop data driven initiatives supporting Chewy’s short and long-term strategies.
  • Report into the AD of Corporate EHS and Asset Protection, coordinating with HR, Finance, and Operations to implement Chewy’s strategies passionate about company vision, people, process, and technology.

What you'll need:

  • Bachelor’s degree in related field (EHS, Emergency Management, Loss Prevention, or Business Management/Operations) or equivalent work experience.
  • MBA or Master’s degree in Emergency Management or related field required.
  • 8 + years of experience in EHS, Emergency Management, or Loss Prevention/Security required.
  • Experience in emergency disaster operations or large-scale incident management including natural disasters, industrial incidents, and structure fires.
  • FEMA National Incident Management Systems (NIMS) certifications (ICS-100, IS-700, etc.) and experience with incident command structure required.
  • Certified in First Aid, CPR, and AED, certified Emergency Medical Technician (EMT)/Fire Fighter or related emergency response experience required.
  • Experience using current and future technology integrating EHS and Geographic Information Systems (GIS) for improved incident management response.
  • Experience leading dispersed EHS teams across multiple levels of roles in an advanced, fast paced, industrial organization. Including environmental, health/employee care, safety, food safety, and proactive wellness responsibilities.
  • Experience leading multiple small teams across different EHS fields, developing workforce strategies, and healthcare management required. 5-10 years of experience developing a diverse and dispersed team of health and safety professionals required.
  • Strong communication attributes, both oral and written, being able to communicate across internal partners and with executive leadership.
  • Highly interactive colleague who can build strong relationships with internal and external partners including third-party vendors.
  • Experience interacting and driving partnership with emergency agencies, regulatory authorities, and government officials at multiple levels required.
  • Capable of delivering high quality work and data driven initiatives on time with the ability to prioritize multiple different projects or programs simultaneously.
  • Ability to be flexible, work through ambiguity, succeed in a fast-paced environment while having the foresight to build mechanisms and develop strategies. Willing to learn new skills and implement new technologies across Chewy.
  • Experience with Gensuite, Avetta, Smartsheet, Microsoft Office, Google platforms, and other workspace software.
  • Must be willing to travel up to 30%.

Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].


If you have a question regarding your application, please contact [email protected].


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The Company
Boston, MA
20,000 Employees
Hybrid Workplace
Year Founded: 2011

What We Do

At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. We view pets and pet parents as family, and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential.

Launched in 2011, we offer the personalized service of a neighborhood pet store alongside the convenience and speed of e-commerce. Customers love shopping our wide selection of products of more than 100,000 products (including our Private brands and prescription Rx food and Rx medication products), which we offer at competitive prices, fast 1-2 day shipping and around-the-clock convenience that only e-commerce can offer.

Chewy’s commitment to customer service is the core of our brand, and our customers love us for it. We “WOW” pet parents through 24/7 assistance, advice and encouragement every day of the year. We make pet parenting easy with our convenient Autoship subscription program—which allows our customers to schedule their orders, so they never run out of their pet food, supplies and medication they need.

As an e-commerce company, product innovation drives our operations, and our team is constantly striving to find new and better ways to improve our customers’ experience. From an easy­-to-­navigate website and highly rated mobile apps, to detailed order tracking and personalized “Pet Profile” features, we are transforming the way pet parents shop.

Why Work With Us

We're proud to be one of the fastest growing e-commerce companies of all time.

With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.

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