Associate Director, Acquisition Data Mapping

Summary:

The Associate Director, Acquisition Data Mapping will manage daily operations of the Sales and Acquisitions Data Mapping team for Inbound transfers, ensuring all acquisition data mapping, test load and live load boarding meets regulatory and internal requirements.

Essential Job Duties and Responsibilities:

• Analyzes seller/prior servicer service release data reports to perform data mapping, identify data anomalies and/or missing data required for mapping and servicing of loans.

• Supervise line of business data mapping sessions to obtain and modify boarding requirements.

• Proactively Implements and manages controls needed to ensure data quality and compliance with regulatory requirements.

• Facilitate data requirements between Freedom IT and Sagent business partners for all acquisition boarding related data elements.

• Identifies and Escalates to Transfer team and sellers all mapping issues identified by the line of business.

• Analyzes Sagent Business Designs Enhancements to determine impacts, if any to the loan boarding or service release process and adjusts accordingly.

• Respond to audit requests related to loan boarding data on acquired loans.

• Serves as subject matter expert and escalation point for staff and members regarding loan data quality on incoming and outgoing service transfers.

• Attend all weekly calls with prior servicers to discuss outstanding data anomalies and missing data.

• Provides weekly communication and reporting to Servicing lines of business for all incoming and outgoing service transfers ensuring visibility and accountability of required tasks.

• Proactively ensure Policies and Procedures reflect current processes and contain needed controls to ensure compliance with regulatory and company quality standards.

• Manage regular team meetings and provide feedback/motivation to staff members.

• Manages capacity and staff development through performance evaluations, training, and constructive feedback.  

• Comply with all company policies and procedures.

• Maintain regular and punctual attendance.

Other Job Duties and Responsibilities:

Performs other related duties as assigned.

Supervisory Responsibilities:

• This position has direct reports. Manages staff and carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Ability to interface with all levels of the business departments to define business and functional requirements.

• Strong leadership skills, communication, organizational and analytical skills are required.

• Ability to work on multiple projects simultaneously.

• Proficiency with Microsoft Office tools particularly with Access Databases and Excel.

• Monarch software experience required.

• Knowledge of mortgage servicing systems, Sagent, MSP/BlackKnight, LSAMS, etc.

Education and/or Experience:

• Minimum Five (5) years of business analysis and project management required

• Minimum Five (5) years of Mortgage Servicing experience

• Minimum Three (3) years of acquisition data mapping experience.

Certificates, Licenses, Registrations:

• None Required

Work Complexity:

Problems and issues faced are moderately complex. Problems typically impact own department and maybe other departments. Problems are typically solved through drawing from prior experience and analysis of issues.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is normally performed in a typical interior office work environment which does not subject the employee to any hazardous or unpleasant elements. The noise level in the work environment is usually moderate.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds.

Equal Employment Opportunity:

The company is committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, sex, marital status, sexual orientation, gender identity or expression, pregnancy, religion, national origin, age (40 and over), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws.

Americans with Disabilities Act:

Applicants as well as employees who are or become disabled must be able to satisfactorily perform the essential job functions of the position either with or without reasonable accommodation. Applicants as well as employees are encouraged to meet with Human Resources as the organization shall review reasonable accommodations on a case-by-case basis in accordance with applicable law.

Job Responsibilities:

The statements reflect the general duties and responsibilities considered necessary to perform the essential functions of the job and should not be considered as an all-inclusive list of all the work requirements of the position. The company may change the specific job duties with or without prior notice based on the needs of the organization.