Associate Content Manager - Sales Enablement

About Analog Devices

Analog Devices, Inc. (NASDAQ: ADI ) is a global semiconductor leader that bridges the physical and digital worlds to enable breakthroughs at the Intelligent Edge. ADI combines analog, digital, and software technologies into solutions that help drive advancements in digitized factories, mobility, and digital healthcare, combat climate change, and reliably connect humans and the world. With revenue of more than $9 billion in FY24 and approximately 24,000 people globally, ADI ensures today's innovators stay Ahead of What's Possible™. Learn more at www.analog.com and on LinkedIn and Twitter (X).

Job type: Full time/Hybrid

Location: Wilmington, MA

Analog Devices, Inc. (ADI) is seeking an Associate Content Manager who is curious, methodical and process oriented to support and grow their Sales Enablement mission.  This role is broad and touches anything "content" necessary to build a knowledgeable, trusted customer-centric community.

In this role, you will help champion the content needs of direct sellers and distributors.

You will partner with Brand Managers, Product Lines/Business Units and other ADI functional areas to develop scalable content structures, enhance site functionality, and improve content delivery mechanisms. This is an excellent opportunity for someone who is passionate about content organization and excited in an innovative B2B environment.  

This position sits in the Customer Learning & Enablement team which provides the infrastructure and methodology needed to deliver impactful content that equips ADI’s sellers with insights for value-based customer conversations.

Key Responsibilities:

• Ensure the Sales Enablement platform functions as designed
• Support daily operations including troubleshooting anomalies, managing and resolving support tickets and generating reports
• Gather and synthesize feedback on platform functionality, workflows, user interface, etc. to drive continuous improvements
• Identify content gaps based on understanding user needs, behavior and usage patterns  
• Support the sales process by creating curated documents
• Analyze existing content to identify opportunities for improvement in subject matter, structure, searchability, and AI readiness
• Execute content standards that support key business objectives and strategies
• Apply content management best practices and guidelines, including governance models, authoring procedures, metadata schema, and taxonomies
• Collaborate in cross-functional teams to define the next generation content experience

Previous content experience is not required for this role but you must be process-oriented, analytical and eager to learn.

Preferred Qualifications:

• Minimum 2-3 years' experience in a professional B2B environment
• Bachelor’s degree in Communications, Information Systems or a related field
• Strong written and verbal communication skills
• Proven ability to work effectively as a team player
• Experience in a customer-facing role
• Experience supporting or managing projects

For positions requiring access to technical data, Analog Devices, Inc. may have to obtain export  licensing approval from the U.S. Department of Commerce - Bureau of Industry and Security and/or the U.S. Department of State - Directorate of Defense Trade Controls.  As such, applicants for this position – except US Citizens, US Permanent Residents, and protected individuals as defined by 8 U.S.C. 1324b(a)(3) – may have to go through an export licensing review process.

Analog Devices is an equal opportunity employer. We foster a culture where everyone has an opportunity to succeed regardless of their race, color, religion, age, ancestry, national origin, social or ethnic origin, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, parental status, disability, medical condition, genetic information, military or veteran status, union membership, and political affiliation, or any other legally protected group.

EEO is the Law: Notice of Applicant Rights Under the Law.

• Actual wage offered may vary depending on work location, experience, education, training, external market data, internal pay equity, or other bona fide factors.

• This position qualifies for a discretionary performance-based bonus which is based on personal and company factors.

• This position includes medical, vision and dental coverage, 401k, paid vacation, holidays, and sick time, and other benefits.