Associate, Claims Receipt Processor

If you’re looking for a meaningful career, you’ll find it here at Webster. Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster’s values, these set us apart as a bank and as an employer.  

Come join our team where you can expand your career potential, benefit from our robust development opportunities, and enjoy meaningful work!

A Claims Receipt Processor is primarily responsible for ensuring timely and accurate reimbursements of receipts submitted by our members. The position requires excellent phone and email skills with the ability to explain coverage in a way that is understandable to our members.  The role works closely with the claim administrators and member care team to keep our members happy and compliant with their settlements.

What you will do

• Responsible for reviewing receipt submissions for required information.

• Outreach to providers, pharmacies, and members to obtain additional information as needed.

• Reviewing settlement documentation to determine whether a receipt is reimbursable.

• Keying in the necessary information to create a claim.

• Explaining coverage determinations to members while maintaining a pleasant and helpful demeanor.

• Maintain the expected turnaround time for processing receipts.

• Performing other clerical tasks, as required.

• Demonstrates a commitment to service by consistent attendance and punctuality.

Skills and Abilities

• Proficient in MS Office.

• Excellent critical thinking and decision-making skills.

• Good administrative and organizational skills.

• Excellent written and verbal communication skills with ability to adapt communication style depending on audience.

• Meticulous attention to detail.

• Familiar with the language of medical billing, Medicare guidelines and/or workers’ compensation.

• Ability to work independently and as part of a team.

Education Qualifications

• H.S. Diploma or General Education Degree (GED) required

Experience Qualifications

• 0-2 years experience as a Claims Processor or in a related role required

The estimated salary range for this position is $20.00-$23.00 per hour, 40 hours per week. Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for incentive compensation.

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Webster Financial Corporation and its subsidiaries (“Webster”) are equal opportunity employers that are committed to sustaining an inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, marital status, national origin, ancestry, citizenship, sex, sexual orientation, gender identity and/or expression, physical or mental disability, protected veteran status, or any other characteristic protected by law.