We’re looking for a curious, detail-oriented problem solver to join our Support Maintenance Services team. In this role, you’ll help us identify and troubleshoot performance issues across our platform — whether they originate in the code, the database, or the infrastructure.
You’ll work alongside a collaborative team that’s focused on reliability, observability, and internal tooling. It’s a great fit for someone with a strong technical foundation, an interest in diagnosing complex issues, and a desire to grow their skills in application performance and platform operations.
What You’ll Do
- Play a key role in maintaining the performance and reliability of a platform used by major financial institutions — your investigations help prevent client impact before it happens
- Diagnose slowdowns, timeouts, and system issues using powerful tools like Splunk, Dynatrace, and SolarWinds
- Analyze real-world application behavior — digging into Java stack traces, SQL execution plans, and other performance clues to get to the root of issues
- Collaborate with experienced engineers across teams to help resolve performance problems quickly and clearly
- Translate technical findings into actionable insights that improve the stability and scalability of our platform
- (Bonus) Contribute to internal tools that improve how we monitor, maintain, and support the system — helping the whole company move faster and smarter
You Might Be a Fit If You...
- Have some experience working with Java-based applications (e.g., debugging logs, tracing code)
OR - Have a background in SQL Server (e.g., analyzing query performance, execution plans, waits, etc.)
And you also:
- Are comfortable using or learning tools like Splunk, Dynatrace, or SolarWinds
- Have strong problem-solving instincts and enjoy digging into technical issues
- Communicate clearly — in writing and in conversation
- Want to grow your skills in application performance, observability, and site reliability engineering — or explore a future in SRE or platform engineering
Bonus Points For
- Experience performance tuning SQL queries
- Familiarity with performance monitoring dashboards
- Basic scripting or automation skills
- Interest in building internal tools or improving operational workflows
Vestmark is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Vestmark prohibits employment discrimination on the basis of race, color, religion, gender identity, sex, sexual orientation, pregnancy, national origin, age, disability status, protected military or veteran status, and genetic information. #LI-Hybrid #LI-TG1
Top Skills
Vestmark, Inc. Wakefield, Massachusetts, USA Office
Our company is conveniently located in Wakefield just north of Boston. We also offer a hybrid work option for those who are more comfortable at home.
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