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Gap (gapinc.com).

Assistant Manager - Harvard Sq - Boston

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Boston, MA
Boston, MA

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About the RoleAs an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You’re responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers.What You'll Do
  • Support strategies and processes to drive store sales and deliver results through a customer centric mindset.

  • Recruit, hire and develop highly productive Brand Associate and Expert teams.

  • Own assigned area of responsibility.

  • Implement action plans to maximize efficiencies and productivity.

  • Perform Service Leader duties.

  • Ensure consistent execution of standard operating procedures.

  • Represent the brand and understand the competition and retail landscape.

  • Promote community involvement.

  • Leverage omni-channel to deliver a frictionless customer experience.

  • Ensure all compliance standards are met.

Who You Are
  • A current or former retail employee with 1-3 years of retail management experience.

  • A high school graduate or equivalent.

  • A good communicator with the ability to effectively interact with customers and your team to meet goals.

  • Passionate about retail and thrive in a fastpaced environment.

  • Driven by metrics to deliver results to meet business goals.

  • Determined to effectively lead and inspire others to learn and grow through coaching and mentoring.

  • Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.

  • Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds.

  • Ability to travel as required.

What you need to know about the Boston Tech Scene

Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.

Key Facts About Boston Tech

  • Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
  • Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
  • Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
  • Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
  • Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories

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