Oversee restaurant dining room operations, manage guest flow, greet and engage guests, and ensure exceptional dining experiences. Serve as a knowledgeable restaurant ambassador while supporting the front door team and completing additional assigned duties. Requires flexible full-time availability, physical stamina, computer proficiency, and at least two years of restaurant front-door leadership experience.
Major Food Group is hiring a talented and passionate Assistant Maitre D to join our team at Contessa!
Contessa is the crown jewel of dining atop one of Boston’s most glamorous hotels, The Newbury Boston. Delightfully re-imagined, this rooftop destination is inspired by the old-world resorts of Europe and the lasting estates of Italy where classic grand trattoria cuisine awaits.
RESPONSIBILITIES:
- Greet & treat all guests in a manner to ensure their complete satisfaction. Always strives to exceed guests expectations.
- Oversee dining room operation in a restaurant
- Help the flow of traffic in and out of the restaurant.
- Engage guests, act as an ambassador of the restaurant in both personality and knowledge.
- Interacts with guests as they arrive and as they leave the restaurant to ensure a positive dining experience.
- Performs other duties as directed.
REQUIREMENTS:
- At least 2 years experience leading a front door team in a restaurant
- Professional, articulate, friendly, and punctual.
- Possesses and exhibits the drive to provide exceptional service.
- Full time flexible hours are required (able to work days, nights, weekends, holidays).
- Must be able to stand/walk for 8 hours; bend, push, pull; lift 30 lbs.
- Proficient in computer skills including POS systems, OpenTable, Word and Excel.
- Experience in high-volume restaurants is a plus.
- Experience in New York Times 2- or 3-star restaurants preferred.
BENEFITS:
- Competitive Salary
- Medical/Dental/Vision Insurance with Company subsidy
- Growth Opportunities
- Progressive Paid Time Off
- Parental Leave
- Tuition Reimbursement
- Generous Dining Allowance
- Unlimited Referral Program
- 401(k) + company match
Equal Employment Opportunity
Major Food Group considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Major Food Group is an equal opportunity employer.
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What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
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