Assistant Director of Operations for Student Involvement

Job Description:

Berklee seeks a dynamic and detail-oriented Assistant Director of Operations for Student Involvement to manage crucial resources and administrative functions that support a positive, entrepreneurial, and vibrant campus experience. If you have a passion for working with creative students and are driven by a mission to provide seamless, student-centered services, this is an excellent opportunity to contribute to the global leader in music and performing arts education. Your focus on efficiency and service directly contributes to Berklee's commitment to creativity and innovation. At Berklee, your work directly supports the next generation of creative leaders.

About the Role & Responsibilities

Reporting to the Assistant Dean for Student Life, this role manages a variety of student-facing services and administrative/auxiliary functions. You will be instrumental in the smooth operational execution of student programs and resource management, requiring financial acumen and strong organizational skills. Some nights and weekends may be required.

Key Responsibilities:

• Manage and support departmental financial processes (contracts, purchasing, invoices, reconciling procurement cards) in partnership with the programming team.
• Provide budgetary and administrative support for clubs, organizations, and student programs.
• Supervise and develop operational support of student employees through training, scheduling, and performance oversight.
• Oversee the Campus Life service desk and manage the implementation and sale of off-campus programs (e.g., tickets, passes).
• Manage the institution’s comprehensive locker program and organize the MBTA pass program.
• Manage student and parent inquiries across digital platforms, making appropriate referrals.
• Contribute to Berklee’s digital presence through social media strategy and content creation.

What You'll Bring

We need an organized, service-oriented professional with the ability to manage competing priorities and apply fiscal planning techniques within financial constraints.

Key Requirements:

• Bachelor’s degree and 2-3 years of experience in Higher Education or a related field (Master’s degree encouraged).
• Extensive experience in a college or university setting is preferred.
• Experience in supervisory, project management, budget management, and assessment is preferred.
• Ability to apply budgetary and fiscal planning techniques within financial constraints.
• Ability to organize work effectively, prioritize objectives, and exercise independent judgment.
• Ability to integrate resources, policies, and information for the determination of procedures and solutions.
• Ability to communicate effectively—orally, by phone, in person, and in writing.

Berklee Culture & Benefits

Berklee’s mission is to educate, train, and develop the world's most inspired and innovative artists. You'll be part of a passionate, diverse, and global community dedicated to this vision.

Here, you’ll find:

• A mission-driven culture where your ideas matter and your impact is visible.
• A diverse and inclusive community committed to lifelong learning and collaboration.
• Generous Paid Time Off (PTO) and paid holidays, including a winter break, to support work-life balance.
• Comprehensive health, dental, and life insurance plans.
• Tuition benefits for you and your family, including free or discounted courses.
• Retirement planning with a 403(b) plan and matching contributions.
• Access to unforgettable performances, guest artists, and events.

Join us in shaping the vibrant student experience at Berklee!

Hiring Range: $62,000 to $73,000; salary dependent on relevant experience and education.

Please visit the Total Rewards page to learn more about the benefits of working at Berklee.

This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

Diversity, Equity, Inclusion & Equal Employment Opportunity at Berklee: 

We support an inclusive workplace where everyone excels based on personal merit, qualifications, experience, ability, and job performance.  Berklee affirms that inequality is detrimental to our faculty, staff, students, and the communities we serve. Our goal is to make lasting change through our actions. Berklee is committed to providing fair and equitable consideration of all employees and applicants without regard to race, color, religion, ancestry, age, national origin, place of birth, gender, sexual orientation, gender identity or expression, disability, genetic information, or status as a member of the armed forces or veteran of the armed forces, or any other category protected by federal, state, or local law.

As part of this commitment, Berklee will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resources Team at [email protected] or call 617-747-2375.

*Currently enrolled Berklee students are not permitted to apply for staff or faculty positions.*