Applications Analyst II

Site: Mass General Brigham Incorporated

 

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

 

 

Job Summary

At Mass General Brigham Digital, we pride ourselves on our ability to create maximum strategic, clinical, and operational value from established and emergent technologies for our patients, care teams, researchers, and employees. Digital health will not only enhance the equity and efficiency of healthcare delivery, but it will also help make medicine more personalized and precise. We recognize that increasing value and continually improving quality while maintaining an inclusive focus are essential to organizational excellence, and we invite you to join us on this journey. The work we do in Digital is a strategic imperative, and there is a strong and growing understanding of how together we will transform Mass General Brigham in innovative and impactful ways. Research-infused care sets Mass General Brigham apart As a national leader in innovation, our patient-centered mentality and systemwide collaborative approach are the keys to research breakthroughs that drive medical innovation, gain new knowledge, and improve patient outcomes. Our physician-scientists—in the lab, in the clinic, and at the bedside—work tirelessly to understand the effects of debilitating diseases and our patient’s needs to help guide our studies and improve patient care. Mass General Brigham has over 200 years of leading innovative science, with 13 Nobel Laureates for research achievements and medical firsts. As a world-recognized leader in research, we are home to one of the largest hospital system-based research medical centers in the U.S., with an annual research budget of over $2 billion. Our researchers and clinicians are conducting thousands of studies in every major medical therapeutic and technology discipline. We are currently enrolling our patients in over 2,700 ongoing clinical trials to accelerate bringing new treatments and therapies to our patients and the world. Mass General Brigham is expanding support for the research community and seeking an Applications Analyst.The Applications Analyst II provides end user and systems validation support for MGB Digital Research Operation's Data Management and Integrity Tools, including: LabArchives, StudyTRAX, Adobe, GitLab and additional research focused applications. More info on our website: https://rc.partners.org/research-apps-and-services/collect-data

 

Principal Duties and Responsibilities:

- Trains end users on how to access software applications. Develops end user documentation.

- Provides ongoing support of the software applications by identifying and resolving issues and escalating as needed for timely resolution.

- Provides high quality, customer-focused services.

- Runs reports, updates tables and performs other tasks associated with the ongoing operation of the software environment.

- Participates in regular team meetings to discuss team activities, issues and updates.

- Works closely with Regulatory Compliance & Education, Application Service Managers & other technology teams to contribute to the testing effort for application, integration, and interface testing.

- Develops and executes test plans and performs other software quality assurance tasks. - Uses the Mass General Brigham values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration

- Other duties as assigned

Qualifications:

- Bachelor’s Degree required

- 5+ years of healthcare information technology experience, software engineering, software quality assurance, or equivalent related experience

- Fundamental programming skills required, experience with PHP, RoR, or mySQL a plus

- A combination of education and experience may be substituted for requirements

Skills/Abilities/Competencies:

- Experience in the development, support or operation of software applications in a healthcare setting

- Previous experience performing application testing

- Experience with test case management and defect tracking

- Experience with validation of applications used in an FDA-regulated environment highly desired

- Experience with automation testing, Cypress testing framework, and Gherkin syntax highly desired

- Knowledge of Microsoft ADO - Excellent oral and written communication skills - Strong interpersonal skills to effectively communicate with both technical and non-technical staff

- Demonstrated analytic and problem-solving skills

- Ability to learn quickly

- Knowledge of Microsoft Office 365 and other popular office productivity solutions

 

-M-F Eastern Business Hours required

-Hybrid onsite Flexible working model required weekly includes onsite in office (number of days weekly can vary, must be flexible for business needs)

-1-2 onsite days per week

-Remote working days require stable, secure, quiet, compliant working station

 

Hybrid

 

399 Revolution Drive

 

40

 

Regular

 

Day (United States of America)

Pay Range

$73,798.40 - $107,400.80/Annual

Grade

6
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

 

Mass General Brigham Competency Framework