Application Support Developer

OneSource Virtual (OSV) has helped more than 1,000 Workday customers take their teams from transactional to transformational with innovative technology and services for HR, payroll, and finance. Founded in 2008, OSV is the leading exclusive provider of Business-Process-as-a-Service (BPaaS) solutions for Workday, delivering services with unparalleled choice, unwavering commitment, and uncompromising support. OneSource Virtual’s global headquarters is located in Dallas, Texas, with additional locations across North America and Europe. Find your company’s solution at www.onesourcevirtual.com.

Summary

The Application Support Developer is responsible for assisting in the support of proprietary applications developed in cutting-edge Cloud Computing technologies using C# on the .NET framework, WCF, SOAP, JSON, REST, JavaScript, XML, Workday, Salesforce Force.com, APEX, Visual Force, and Object Oriented Design. The ideal candidate will need to be a fast learner with the ability to quickly grasp and understand technology. Candidates must be able to demonstrate a proven track record of putting themselves in challenging situations and excelling. This position falls under the Research and Development team, which is responsible for building and maintaining some of the mission-critical applications that help differentiate our business.

Responsibilities

• Provides support for specific applications, providing a timely response to technical questions and problems
• Takes corrective action or escalates the issues to the appropriate resource as necessary
• Communicates proactively and effectively with Business Users, Sr. Software Developers, and Management.
• Logs and tracks basic problems/work tickets with external product vendors or support organizations.
• Participate in process improvement initiatives/projects as necessary.
• Collaborates with other R&D resources
• Participates in the design, testing,g and/or documentation of new or existing applications, which includes upgrades, enhancements, bug fixes, as assigned
• Utilize their “mind for business” and the Agile methodology to iteratively create effective problem statements and user stories to deliver exceptional solutions that meet and exceed business objectives
• Communicate complex concepts regarding solution scope and deliverables
• Properly document solutions, through the use of various tools, to clearly communicate requirements, roles, and responsibilities to business and technical users

Competencies

• Innovative and collaborative
• Be a forward thinker who understands the business implications of technical solutions as well as the effect on customers
• Self-directed management of work and results, works under Minimal supervision
• Flexible in a changing environment
• Ability to multitask and prioritize effectively in a fast-paced environment

Qualifications

Education/Certification Requirements

• Bachelor's degree

Required

• A bachelor's degree in computer Science or a related business area is required
• 1-2 years of experience in software development, reporting, and application support preferred
• Excellent GPA
• Proven track record of excellence
• Passionate about technology and learning new technologies
• A firm understanding of object-oriented programming
• Experience with developing and consuming Web Services

Preferred

• Knowledge of Salesforce.com a plus

#LI-REMOTE

You are encouraged to learn and share ideas when you join the OneSource Virtual team. We reward innovative thinking, fresh perspectives, creative collaboration, and hard work. As an organization experiencing routine strategic growth, we are always on the lookout for intelligent, talented, and forward-thinking professionals to join our team. OSV employees enjoy a values-based culture, upward mobility, and professional development with opportunities of all kinds.