The role involves administering physical security systems, programming, troubleshooting, and ensuring system uptime across APAC offices, requiring collaboration with cross-functional teams.
Position Overview
We are looking for an experienced APAC Security Systems Administrator for Netflix.
This role will be responsible for the system administration of physical security systems including access control, video surveillance, intrusion detection, etc. covering all programming and troubleshooting.
The APAC Security Systems Administrator role is remote but requires the employee to reside in Korea, with travel to Netflix’s APAC offices approximately twice per quarter. This is a full time position with competitive benefits.
Essential Job Functions
- Program and configure existing systems and new installations for site expansions and Day 2 adds across APAC.
- Ensure uptime optimization for all devices in APAC.
- Provide maintenance to include troubleshooting, root cause analysis, system backups, firmware updates, log checks, etc.
- Track the progress of all Zendesk tickets / break-fix requests.
- Manage, update, and maintain a tracker of ongoing service/maintenance projects.
- Coordinating site access for service requests.
- Create and manage documentation for service metrics.
- Manage Load Sheets / Genetec programming.
- Oversee the pre and final testing and commissioning to ensure systems are working correctly.
- Respond to inquiries and answer technical client questions in a timely and professional manner.
- Provide expert level consultation and technical services on all aspects of the security systems.
Required Skills and Experience
- Expert understanding of the following: Genetec Synergis, Genetec Stratocast, and Envoy.
- Genetec Synergis SC-STC-001 and/or SC-ETC-001 certification is preferred.
- 3+ years of professional experience programming physical security systems for enterprise wide deployments.
- Ability to manage the programming of numerous concurrent system service/maintenance requests as well as new builds.
- Experience deploying and troubleshooting IP cameras, access control panels, door hardware, and other relevant equipment.
- Experience overseeing the maintenance of multiple security systems.
- Experience with integrating security systems across various platforms.
- Understanding and familiarity of network architecture and information security concepts with ability to collaborate with cross-functional peers ex. WAN vs LAN, static IPs vs DHCP, MAC addresses, VPNs, firewalls, AD / domains, etc.
- Excellent project management skills with proficiency managing numerous concurrent project deliverables with little supervision.
- Excellent personal communication and diplomacy skills with the ability to work inclusively with others.
- Strong relationships with leading security technology manufacturers, distributors, and installers a plus.
- Entertainment / tech industry experience is a plus.
Top Skills
Access Control Panels
Envoy
Genetec Stratocast
Genetec Synergis
Ip Cameras
Network Architecture
Similar Jobs
Big Data • Information Technology • Software • Analytics • Energy
The Onboarding Manager will facilitate onboarding and implementation for new clients, ensuring seamless transitions and driving early product adoption through customized plans and collaboration with Sales and Customer Success teams.
Top Skills:
Crm ToolsSalesforce
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
The Associate IT Risk, Security & Business Continuity Analyst assists in application security lifecycle activities including data management, metrics generation, and process improvement.
Top Skills:
JavaPerlPower BIPythonSQL
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
The Relationship Manager will originate and service agricultural loans in California, focusing on building relationships and portfolio management.
Top Skills:
Database ManagementDigital Sales Techniques
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
