Anti Money Laundering/Know Your Customer - Analyst

Join our AML/KYC Controls team and make a meaningful impact by ensuring compliance with key financial regulations. You will have the opportunity to grow your career, develop your skills, and work alongside a diverse and collaborative team. We value your expertise and encourage you to challenge the status quo, drive innovation, and contribute to a culture of integrity and excellence. Your work will help protect our clients and the firm, while supporting your professional development.

As an AML/KYC Controls Analyst within our team, you will play a critical role in overseeing and guiding compliance strategies. You will work closely with partners across the business to identify and mitigate risks, ensuring our processes meet regulatory standards. Your insights and recommendations will help shape our approach to financial crimes compliance. We foster a supportive environment where you can learn, mentor others, and advance your career.

Job Responsibilities 

• Conduct complex AML/KYC risk reviews of customers escalated or previously exited based on identified risks; develop recommendations for management decisions
• Identify and implement process improvements to address business needs and ensure consistent application of KYC standards
• Present proposed decisions to compliance teams and leadership for review
• Use your expertise in bank systems and procedures to make recommendations aligned with business priorities
• Communicate issues and identify risk mitigation strategies
• Analyze root causes for compliance issues and recommend solutions
• Leverage understanding of systems, data, and processes to support business executives
• Mentor case officers and support their development
• Collaborate with partners across business, compliance, and technology to resolve issues
• Maintain high standards of quality and attention to detail in all tasks

Required Qualifications, Capabilities, and Skills 

• Bachelor’s degree or equivalent experience
• Minimum 3 years of experience in financial services, with a background in controls, audit, quality assurance, operational risk management, or AML/KYC
• Strong problem-solving, critical thinking, and analytical skills
• Professional maturity, integrity, and a proactive, results-oriented approach
• Skilled in analyzing root causes of compliance and risk issues
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
• Strong written and verbal communication skills
• Highly organized, able to manage multiple projects simultaneously
• Ability to make independent decisions using sound judgment
• Attention to detail and commitment to quality
• Knowledge of relevant regulations in the financial services industry

Preferred Qualifications, Capabilities, and Skills 

• CAMS certification
• Experience in Consumer Banking, Business Banking, or Wealth Management
• Ability to build collaborative relationships across teams
• Experience presenting information in a meaningful and actionable manner
• Strong networking and interpersonal skills
• Demonstrated ability to challenge the status quo
• Experience mentoring or training others

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans