Analytics Solutions Analyst - Team Leader

Job Description
Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. In this role, you will balance your focus on business results by offering options and finding solutions to help our customers with issues.
Job Summary
As an Analytics Solutions Analyst - Team Leader within the Break Resolution and Analytics team (BRAT), you will be involved in performing root cause analysis, promoting process improvements, and generating actionable insights for our core Equity Operations teams in India. You will support Ops teams in enhancing the efficiency and quality of their processes in a Self Solve mode, utilizing BI tools like Alteryx, PowerBI, UIPath, Tableau, and Qlikview for process improvement and analysis.
Job Responsibilities

• Building strong relationships with many disparate groups across the Equity/F&O/OTC stack and influencing other teams to ensure deliverables are prioritized.
• Demonstrating a tenacious attitude that does not accept pushback willingly and escalates effectively if bottlenecks develop.
• Managing multiple metrics to gain clarity and focus on issues/bottlenecks.
• Understanding Cash Equities, Pre-matching, F&O, and OTC infrastructure, including knowledge of where systems sit in the hierarchy and their inter-relationships, which would be very advantageous.

Required qualifications, capabilities and skills:

• Graduating with at least 2+ years of experience, in Operations within Investment Banking/Financial services firms.
• Demonstrating strong analytical skills with complementary communication and presentation abilities, focusing on detail and accuracy.
• Exhibiting a strong sense of ownership and responsibility, with excellent client focus and customer care practices.
• Managing people effectively and motivating the team consistently.
• Driving results through communication, influence, and interactions.
• Adapting flexibly to working hours due to workplace demands.
• Displaying drive, energy, and enthusiasm, with a proven track record of being results-driven.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.