Upgrade helps customers move in the right direction with affordable and responsible financial products. Since 2017, we’ve helped over 7 million customers access over $40 billion in consumer credit. With a relentless focus on improving our customers' financial well-being, we build products that put more money in their pocket and support their journey toward a better financial future. We’re backed by some of the most prominent technology investors and were most recently valued at $6.3B.
We’re consistently recognized for our collaborative and inclusive culture. Most recently, we were named one of the World’s Top Fintech Companies by CNBC, Best Places to Work by Built In, Best Places to Work by the San Francisco Business Times, America’s Greatest Workplaces by Newsweek, Best Startup Employer by Forbes, and Healthiest Employers by Phoenix Business Journal.
We’re looking for new team members who get excited about designing and delivering new and better products. Come join us and help build a better financial future for millions of people.
About the Role:
We are looking for an Audit Support Analyst to join our team. In this role, you will support a team that facilitates external audits, due diligence requests, security questionnaires and other ad-hoc requests from business partners. The Analyst will partner with internal and external stakeholders through the organization to proactively gather required documentation and manage communication necessary to meet deadlines.
What You’ll Do:
- Assist Audit Support leader with documenting, tracking, and reporting of audit and due diligence requests performed on Upgrade
- Partner with internal stakeholders to coordinate the gathering of required documentation for audits, ensure completeness of responses and/or reliability of data
- Communicate with internal senior leadership and external investors, vendors, and bank partners related to achieving deadlines on requests
- Proactively follow up with stakeholders to ensure timely adherence to all deadlines
- Fulfill requests from internal stakeholders, vendors, and partners for information and documents that relate to Upgrade’s risk management activities.
- Assist with a variety of activities related to Audit Support including; calendar management, audit tracking, document gathering, and response quality review
- Help maintain our centralized library for audit response materials and standardized responses across the organization
- Assist with data integrity checks on audit-related systems and logs to ensure the accuracy of reported information
- Develop deep working knowledge and proficiency across an array of internal systems, and platforms in order to effectively gather and validate data/documentation
What We Look For:
- 2+ years of experience at a financial services or technology firm
- 2+ years of experience in audit, risk/compliance, or IT role
- Excellent verbal, written, and interpersonal communication skills
- Highly organized with the ability to manage competing demands and track multiple active requests, and meet stringent deadlines
- Detail-oriented in reviewing and compiling documentation, ensuring evidence is complete and reliable
- Ability to operate in a fast-paced environment and prioritize critical projects
- Demonstrated ability to work independently and with a team
- Sense of ownership and responsibility towards problem solving
What We Offer You:
- Competitive salary and stock option plan
- 100% paid coverage of medical, dental and vision insurance
- Flexible PTO
- Competitive 401(k) and RRSP program
- Opportunities for professional growth and development
- Paid parental leave
- Health & wellness initiatives
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Upgrade does not accept unsolicited resumes from staffing agencies, search firms, or any third parties. Any resume submitted to any employee of Upgrade without a prior written agreement in place will be considered the property of Upgrade, and Upgrade will not be obligated to pay any referral or placement fee. Agencies must obtain advance written approval from Upgrade's Talent Acquisition department to submit resumes and only in conjunction with a valid, fully executed agreement. English is required for all positions, as it involves interacting with staff at Upgrade's offices worldwide.
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