We are looking for an experienced AI Workforce Solution Sales Specialist to help organizations reimagine how work gets done through the power of AI.
In this role, you will engage business and technology leaders to identify opportunities to transform employee experiences, roles, workflows, and business processes using Microsoft’s AI-powered productivity solutions. You will bring together Microsoft 365, Copilot, agents, and the broader Microsoft ecosystem to help customers move from individual AI use cases toward enterprise-wide AI transformation.
You will act as a trusted business advisor to customers, connecting their strategic priorities with Microsoft’s capabilities and translating technology innovation into measurable business outcomes. The role combines customer engagement, solution selling, pipeline development, sales execution, orchestration, and partner collaboration.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
Lead AI Workforce Transformation
- Engage senior business and technology stakeholders to understand their business priorities, workforce challenges, and transformation ambitions.
- Identify opportunities where AI, Copilot, and agents can transform roles, workflows, employee experiences, and business processes.
- Help customers progress from individual AI scenarios toward broader, organization-wide AI transformation.
- Build compelling business narratives that connect technology investment to customer priorities and measurable outcomes.
Drive Solution Sales and Business Growth
- Develop and execute strategic sales opportunities across the AI Workforce portfolio.
- Build and maintain a healthy opportunity pipeline through disciplined account planning, qualification, and sales execution.
- Execute Microsoft solution plays and convert customer priorities into actionable opportunities.
- Drive opportunities through the sales lifecycle with strong operational discipline and focus on customer value.
Accelerate Copilot and Agent Adoption
- Help customers identify high-value scenarios for Copilot and AI agents.
- Work with customers to develop a clear journey from AI experimentation to adoption, usage, expansion, and sustained business value.
- Connect AI opportunities with the customer's broader workforce, productivity, and business transformation strategy.
- Maintain strong knowledge of the evolving AI landscape and translate innovation into relevant customer conversations.
Orchestrate for Customer Success
- Bring together the right Microsoft resources, technical specialists, customer success teams, services, and partners to advance opportunities.
- Engage the broader ecosystem early to accelerate solution development and time to value.
- Collaborate with partners to extend capabilities and scale customer transformation.
- Maintain strong end-to-end ownership of customer opportunities and outcomes.
Sales Excellence
- Engages with internal and external stakeholders on business planning, Rhythm of Business (ROB) meetings to review and plan for strategic accounts across territories.
- Collaborates with extended sales team, partners, and marketing to lead business analysis (e.g., whitespace analysis, identify industry trends) to pursue high-potential customers and develop a target list of potential business. Acts as a thought leader and clears opinions and perspectives from business analysis.
- Manages the end-to-end business for strategic accounts across the organization. Leads forecasting for accounts and develops a portfolio and territory plan to drive intentional selling with on-strategy engagements in high propensity accounts.
- Completes required training and obtains relevant product and role certifications aligned to the role and workload/industry. Proactively seeks training, including information that adds to the understanding of customers' business, and shares it with team members.
Qualifications
Required/minimum qualifications
- Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 6+ years experience in technology-related sales or account management
- OR equivalent experience.
- Proven experience in enterprise solution sales, technology sales, business transformation, consulting, or a related customer-facing role.
- Demonstrated ability to engage senior business and technology decision makers and translate business priorities into transformation opportunities.
- Strong understanding of AI, cloud productivity, digital workplace, or adjacent enterprise technology solutions.
- Strong consultative and value-based selling capabilities, with the ability to develop compelling business cases and transformation narratives.
- Demonstrated ability to develop opportunities, manage complex sales cycles, and maintain disciplined pipeline execution.
- Ability to orchestrate across technical, sales, services, customer success, and partner stakeholders in complex enterprise environments.
- Strong communication, presentation, negotiation, and executive engagement skills.
- Curiosity and passion for AI innovation, combined with a commitment to continuous learning.
Additional or preferred qualifications:
- 8+ years technology-related pre-sales and / or cloud consulting experience in Data, AI, Infrastructure, Applications.
- Experience in financial services, Telco industries and large multinational cloud deployments is high desirable.
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Microsoft Cambridge, Massachusetts, USA Office
255 Main Street, Cambridge, MA 02142, Cambridge, United States, 02142
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