AI/ML Data Analyst

Why do you need to choose between doing important work and having a fulfilling life? At Ardent, we have both. Ardent employees are committed to solving our customers’ most difficult problems—and we are committed to the well-being, personal goals, and professional development of our employee. We are “All In.” We put forth our strongest effort possible to get the mission accomplished and we do it together. We respect the skills and experience you bring to the Ardent team. And we provide a rewarding environment to help you succeed. 

We offer highly competitive benefits, professional development opportunities, and an exceptional culture that embraces flexibility, innovation, collaboration, and career growth. A collective service mindset underpins our work, and a shared camaraderie to serve clients, colleagues and our communities set us apart. Our full commitment to being "All In" for our employees and our clients is not just our approach, it is our standard. If this sounds like the perfect fit for you, choose Ardent and make a difference with us. 

Ardent is seeking an AI/ML Data Analyst to join our team.  

This is a remote position.

Position Description:

Ardent is seeking a mission-driven AI/ML Data Analyst to support data-driven initiatives at USCIS. This role involves leveraging machine learning, predictive analytics, and data visualization tools such as Tableau and Power BI to uncover actionable insights and drive informed decision-making across government stakeholders. 

This position requires a combination of technical expertise, data science acumen, and federal reporting experience to deliver scalable analytics solutions in support of agency goals. 

Responsibilities and Duties:

• Design, develop, and operationalize AI/ML models to support agency mission objectives, risk assessments, performance improvements, and fraud detection. 
• Translate federal program data into meaningful insights through interactive dashboards using Tableau and Power BI. 
• Partner with federal business owners, data stewards, and technical teams to gather requirements and deliver advanced analytics solutions. 
• Leverage Python, R, and SQL to clean, transform, and analyze structured and unstructured data. 
• Support the development of automated data pipelines and data visual storytelling aligned with agency KPIs and strategic plans. 
• Present findings and recommendations to technical and non-technical stakeholders, including senior government executives. 
• Ensure compliance with Federal Data Strategy, privacy, Section 508, and security policies (e.g., FISMA, FedRAMP). 
• Participate in agile ceremonies and contribute to sprint planning, backlog grooming, and demos. 

Requirements: 

• U.S. Citizenship required with the ability to obtain and maintain a [Public Trust] clearance. 
• Bachelor's or Master’s degree in Data Science, Computer Science, Statistics, Engineering, or a related field. 
• 3–7 years of experience applying AI/ML techniques to real-world problems, ideally in a federal or public sector environment. 
• Demonstrated expertise in Tableau and Power BI dashboard design and publishing. 
• Strong proficiency in Python, R, and SQL for data analysis, modeling, and transformation. 
• Experience working with large-scale federal datasets (e.g., CMS, VA, DoD, DHS, HHS). 
• Familiarity with government reporting standards, data governance, and data security policies.  

Preferred Qualifications: 

• Experience with cloud-based analytics platforms (AWS GovCloud, Azure Government). 
• Familiarity with MLOps or deploying models within secure, compliant environments. 
• Certifications in Tableau, Power BI, or cloud services (AWS, Azure, GCP). 
• Experience with Agile methodologies and DevSecOps practices in government projects. 
• Working knowledge of Section 508 compliance and data accessibility standards. 

Due to the nature of the work we support, all candidates in consideration for this role must be willing to undergo the government issued background investigation process.

Ardent is an equal opportunity employer. We will not discriminate in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, color, gender, national origin, age, religion, creed, disability, veteran's status, sexual orientation, gender identity, gender expression, or any other basis protected by state, local, or federal law.