AI Frameworks Platform, Executive Director

Job Description
As an AI/ML Executive Director, in our CCB Modeling Organization, you will work on developing cutting-edge large-scale Personalization, Search, Natural Language Processing and Conversational AI Systems to serve our customers and internal agents supporting the bank's operations.
Job Responsibilities

• Develop Foundational Models for Personalization, Search and Conversational AI using Chase enterprise data.
• Build ML Frameworks and Libraries to enable scalable approaches for training and inference of ML models
• Utilize large-scale distributed computing to effectively apply Agentic-AI in real-world applications to serve JPMC customers and service agents across channels.
• Use and extend GenAI capabilities to build differentiating applications that are customized to suit product and customer requirements. Effectively and efficiently develop various evaluation mechanisms to identify, address and improve the results of LLM based systems.
• Build and Lead a team of Machine Learning applied researchers and engineers. Provide technical and career guidance to the team members.
• Collaborate with cross-functional partners including product, data and engineering.
• Lead by example to provide the best service and build the most appropriate applications in a timely fashion to address customer concerns, resolving critical issues, and push forward on future roadmap and priorities.
• Contribute to the full product development lifecycle, including defining the objective and key product deliverables.

Required qualifications, capabilities, and skills:

• PhD in Computer Science, with a strong research and industry work experience in AI/ML, Distributed Computing, ML Ops, Recommender Systems, NLU and Information Retrieval.
• Outstanding written and oral communication skills to present analytical findings and exercise influence among key project stakeholders.
• Hands-on extensive experience in developing large-scale machine learning solutions based on big data to solve real world problems (e.g. Classification, Regression, or Recommender Systems).
• Advanced demonstratable programming skills of 10-15 years (PhD plus industry experience) on more than 1 programming language is required. Preferred: Spark, Python, Scala, Java.
• Strong background in data structures, algorithms, operating systems, compilers, distributed computing and databases.

Preferred qualifications, capabilities, and skills:

• PhD in computer science with concentration in AI/ML.
• Full understanding and advanced programming skills using distributed infrastructure, platforms, and computational methods (including distributed ML).

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.