The AI-Enhanced Virtual Assistant will support AI integration, administrative tasks, communication management, project coordination, and client interaction to enhance operational efficiency.
We are seeking a highly tech-savvy, detail-oriented AI-Enhanced Virtual Assistant to support our
team remotely in administrative, operational, and AI-integrated functions. This role goes beyond
traditional VA duties. You’ll play a key part in implementing AI solutions to improve business
operations, customer engagement, and decision-making processes.
Requirements
AI & Tech Integration:
- Implement and manage AI tools (e.g., ChatGPT, Zapier, Notion AI) to automate and enhance business operations
Support AI-driven systems for:
- Member Retention & Churn Prediction – Identify at-risk members, automate outreach, and escalate when needed
- Curriculum Tracking & Progress Updates – Monitor attendance, skill progression, and send personalized updates
- Staff Scheduling Optimization – Forecast demand and auto-assign shifts using AI
- 24/7 Sales & Lead Management – Automate lead capture, follow-up, and conversion via SMS, email, and chat
- Performance Dashboards & Insights – Summarize key metrics and provide actionable recommendations
- Cultural Feedback & Exit Intelligence – Gather feedback, suggest morale improvements, and handle cancellation recovery
Administrative Support
- Manage calendars, schedules, and email inboxes
- Organize digital files and documents for easy retrieval
- Prepare presentations, reports, and documents using AI-enhanced tools
Communication Management
- Draft and respond to internal/external communications
- Create meeting recaps and AI-generated follow-up summaries
- Manage team notifications and updates across platforms like Slack or Teams
Project & Task Coordination
- Track tasks and progress using tools like ClickUp, Asana, or Trello
- Conduct online research and summarize insights using AI
- Support project planning and collaboration across teams
Client Support & Interaction
- Provide prompt responses to client inquiries and escalate when needed
- Use chatbots and AI to improve service quality and speed
- Handle sales-related communication and appointment setting via SMS and email
Qualifications & Skills:
- Proven experience as a Virtual Assistant or in a similar administrative/support role
- Highly tech-savvy with hands-on experience using AI tools (e.g., ChatGPT, Notion AI, Jasper, GrammarlyGO)
- Familiarity with automation platforms like Zapier or Airtable to streamline tasks
- Proficient with productivity and communication tools such as Google Workspace, Microsoft Office, Slack, and Zoom
- Strong written and verbal communication skills in English
- Able to work independently, manage multiple priorities, and maintain confidentiality
- Detail-oriented, organized, and quick to learn new technologies
- Has coaching and consultative experience in a similar role
- Preferred leadership experience
Benefits
Why Join Us?
Flexible work-from-home opportunity.
Opportunity to contribute to a growing business by enhancing efficiency and client experience.
Supportive and collaborative work environment.
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Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
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