Agile Product Owner - Data Operations

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Key Responsibilities

As the primary voice of the end-user, you will:

• Translate business requirements: Bridge the gap between business stakeholders and technology teams by converting data needs into actionable technical requirements
• Manage application development: Oversee application enhancements, production support, and technical currency updates
• Streamline processes: Develop efficient intake processes and procedures to organize and prioritize work across interconnected Business Insurance systems
• Lead delivery: Guide team execution to deliver high-quality capabilities and solutions that meet business objectives

• Serve as the primary liaison between business users and development teams
• Define and prioritize product backlogs based on business value and stakeholder needs
• Collaborate with cross-functional teams to ensure successful delivery of data and analytics solutions
• Establish and maintain efficient workflows for managing requests across multiple interconnected systems
• Drive continuous improvement in processes and team performance
• This role offers the opportunity to make a significant impact on Travelers' Business Insurance data operations by ensuring data and analytics capabilities effectively serve end-user needs.

• Define, prioritize and ensure a ready backlog of work for a smaller scale product team, accept final product output, focusing on achievement of defined outcomes versus defining how the work is completed.
• Act as voice of the end-user; have a deep understanding of and respond to customer feedback ensuring needs and requirements are clearly defined; ensure team work product meets defined acceptance criteria.
• Own team backlog, including prioritization and refinement; Make trade-off decisions to maximize value.
• Communicate resource requirements with Circle Leads and peers.
• Provide clarity on expected work plans.
• Break down portfolio-level epics into high-level features for potential forecasting and sequencing
• Share best practices across teams to ensure alignment and consistency in ways of working within a value stream.
• Collaborate with a Scrum Master, Senior Manager Data Management, and Data Analysts
• Support applications critical for reporting functions aligning revenue, loss, and other information to business structures.
• Foster an innovative, inclusive and diverse team environment, promoting positive team culture, encouraging collaboration and self-organization.
• Perform other duties as assigned.

• Bachelor’s degree preferred.
• Two years of experience in Agile product management preferred.
• Agile Mindset: Embody Agile core values of openness, courage, respect, focus, and commitment. Infuse Agile principles, practices and methodologies to achieve team success.
• Product Mindset: Focus on defining a product value proposition that aligns with and supports the circle/value stream objectives and which is the north star for the team
• Influence: Ability to influence behaviors of leaders and without traditional hierarchy.
• Servant Leadership: Foster an environment where individuals thrive as empowered and equal members of a team.
• Communication: Ability to communicate thoughts, concepts, practices effectively at all levels, adjusting as needed to a target audience
• Collaboration: Expertise working with others in a cross-functional multi-team environment.
• Continuous Improvement: Demonstrate a commitment to continually improve, share learning with others and encourage team development.

• Two years of work experience in related field required.