The role involves developing sales strategies for the source-to-pay solution, engaging with customers, and enhancing ServiceNow products while staying updated on industry trends.
Company Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
As a strategic member of our sales team, you will have a major impact on our success. As a Source-to-Pay Solution Consultant, you will be responsible for devising sales strategies, identifying customer challenges and pain, and crafting a message that speaks to relevant, differentiated value. Connecting with your audience, establishing credibility, and the ability to learn quickly, along with a start-up mentality are essential.
ServiceNow is acquiring new source-to-pay customers at an incredible pace. To sustain our explosive growth, we are looking for drivers-people who thrive on delivering results and live for the next big challenge. We seek to employ the brightest and most forward-thinking talent on the planet; we're looking for professionals who aren't content with the status quo-people who are more interested in how things could become. Accelerate your career and succeed in an environment where you can make an impact daily. We invite you to join in to stand out.
What you get to do in this role:
Qualifications
To be successful in this role you have:
FD21
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
As a strategic member of our sales team, you will have a major impact on our success. As a Source-to-Pay Solution Consultant, you will be responsible for devising sales strategies, identifying customer challenges and pain, and crafting a message that speaks to relevant, differentiated value. Connecting with your audience, establishing credibility, and the ability to learn quickly, along with a start-up mentality are essential.
ServiceNow is acquiring new source-to-pay customers at an incredible pace. To sustain our explosive growth, we are looking for drivers-people who thrive on delivering results and live for the next big challenge. We seek to employ the brightest and most forward-thinking talent on the planet; we're looking for professionals who aren't content with the status quo-people who are more interested in how things could become. Accelerate your career and succeed in an environment where you can make an impact daily. We invite you to join in to stand out.
What you get to do in this role:
- Lead from the front by formulating strategies and approaches to establish credibility for ServiceNow's source-to-pay solution
- Create compelling, credibility, and persuasive conversations that elevate our technology in the marketplace
- Help develop programs that enable our sales colleagues to communicate the value of source-to-pay on the ServiceNow platform
- Establish yourself as both a domain and solution expert for both internal enablement as well as customer engagement
- Be willing to broaden your expertise as we continue to develop solutions for source-to-pay and finance
- Work with Product Management to enhance ServiceNow products with new features that anticipate customer needs
- Share best practices and known solutions with colleagues to enhance the quality and efficiency of other team members
- Stay current on competitive analyses and trends impacting procurement and finance services
- Communicate with both business and technical decision makers
Qualifications
To be successful in this role you have:
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
- A complete and thorough understanding of the needs and challenges facing today's procurement and supplier organizations
- 7+ years of Solution Consulting experience working with procurement solutions and supplier solutions
- 5+ years working with procurement or supplier management systems
- Proven pre-sales skills: excellent communication skills in speaking to relevant value in a way that's compelling and memorable
- Passionate about evangelizing our capabilities across internal communication platforms
- Ability to establish credibility with executives, business decision makers, and technical influencers
- Self-starter; ability to effectively complete tasks and projects with minimal supervision
- Ideally, have proficiency with the ServiceNow Platform or prior and current technical expertise in web technology and the ability to learn new technology.
- Experience working collaboratively with product management, product marketing and product development
- Ability to effectively communicate the ServiceNow value proposition and key differentiators to prospects
- A high degree of passion, energy, drive and willingness to travel frequently (approximately 50% regional travel)
- Flexible with creative problem-solving skills
- Travel, as required
FD21
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
Top Skills
AI
Procurement Systems
Servicenow Platform
Supplier Management Systems
Web Technology
ServiceNow Waltham, Massachusetts, USA Office





View Gallery
275 Wyman Street, 2nd Floor, Waltham, MA, United States, 02451
Similar Jobs at ServiceNow
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Design and build infrastructure and platform features for AI workloads. Write clean code, automate processes, and collaborate with teams to deliver user-friendly software.
Top Skills:
Amazon Web ServicesDockerGoGCPHelmJavaJavaScriptJenkinsKubernetesAzurePythonSplunkTerraform
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
As an Associate Customer Success Guide, you'll onboard new customers, drive product adoption, provide proactive guidance, and manage escalations while collaborating with internal teams to enhance customer success.
Top Skills:
AIItilSaaSServicenow
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Principal Workflow Architect consults with customers to implement ServiceNow's Technology Workflow solutions, focusing on improving business outcomes through technical guidance and engagement. Responsibilities include leading pre-sales activities, designing solutions, and mentoring team members, with up to 50% travel required.
Top Skills:
AIServicenowWorkflow Solutions
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories