Administrative Assistant

What is in it for you?

At Netcracker, we are all entrepreneurs. This means we get creative when thinking of technical solutions, we explore possibilities and innovations and get excited about new technology.  We take complete ownership of our roles and aren’t micromanaged or left feeling like just another number. The results we achieve are highly visible to our leadership team and we are recognized for our work and promoted accordingly.

Position Summary:

The Administrative Assistant provides day-to-day administrative support to the Waltham office and assists managers and team members with scheduling, coordination, and general office operations. This junior-level role is ideal for someone interested in gaining experience within a technology-driven, fast-paced, and collaborative environment.

Job Responsibilities:

• Provide general administrative support to the Waltham office and cross-functional teams.
• Assist with scheduling meetings, managing calendars and coordinating virtual, hybrid and in person meetings.
• Support task tracking and follow-up on action items using internal tools and systems.
• Assist with coordination between departments such as Marketing, Engineering, Sales, and Operations.
• Help prepare, organize, and distribute documents and presentations, including confidential materials, under guidance.
• Assist with coordinating domestic and international travel arrangements using company travel platforms.
• Organize administrative, financial, and project-related materials for meetings and company events.
• Prepare and submit expense reports and timesheets using internal expense management systems.
• Support in-office and virtual meetings by setting up conference rooms, video conferencing tools, and meeting materials.
• Provide backup assistance for office operations, facilities, and basic IT-related coordination.
• Serve as a backup contact for travel coordination when needed.
• Assist with special projects, process improvements, and administrative tasks as assigned.

Skills Required 

• 2-5 years of experience in an administrative, office support, or corporate environment preferred.
• Internship or entry-level experience in a technology, startup, or fast-paced business environment is a plus.
• Professional, dependable, and eager to learn.
• Strong organizational and time-management skills with attention to detail.
• Clear and effective written and verbal communication skills.
• Comfortable using collaboration and productivity tools (e.g., Microsoft Office, calendar systems, video conferencing platforms).
• Ability to adapt quickly in a technology-driven and evolving environment.
• Comfortable working with cross-functional and multicultural teams.
• Motivated to grow professionally within a global technology organization.

Education

• Bachelor’s degree preferred.

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