Provides administrative support for a special education and ABA services program. Responsibilities include processing referrals, verifying insurance, maintaining clinical and discharge files, coordinating family communications, managing documentation, supporting safety and emergency procedures, preparing reports and handbooks, processing reimbursements, and ensuring HIPAA compliance. Requires a high school diploma or GED, two years of medical administrative experience, Microsoft Office proficiency, strong organization, funding-source experience, and excellent communication skills.
Administrative Assistant
Randolph, MA | May Center School
Are you ready to embark on a rewarding adventure in the world of special education? The May Center School for Autism and Development Disabilities in Randolph, MA is currently seeking an Administrative Assistant to join our dedicated team. The Administrative Assistant will be instrumental in coordinating engagement in ABA services by being a main point of contact to our students’ families, funding sources, and referral sources. As an Administrative Assistant, you will interact daily with our passionate internal stakeholders and thrive in an environment where communication is key.
What You’ll Do
- Takes referrals for new clients, processes all related paperwork, checks and verifies insurance coverage.
- Contacts families, as needed, to update status of application and waiting list.
- Organizes and scans all clinical documentation in the appropriate section of the clinical file adhering to programmatic filing guidelines.
- Schedules, runs, and completes paperwork associated with semiannual fire drills.
- Conduct monthly checks on the AED machine and enter these checks into the web portal.
- Maintains other elements of the site’s Emergency Management Plan.
- Completes and submits monthly safety checklist for site office.
- Obtains referrals from pediatricians for Early Intervention children enrolled in Mass Health PCC plans.
- Creates and maintains all Insurance based children’s clinical and discharge files.
- Prepares Family Satisfaction Survey Report.
- Provides administrative support to clinical staff as necessary.
- Prepares Intake and Parent Handbooks and maintains ample supply of necessary forms.
- Assists Director with processing and submitting reimbursements such as mileage, cell phone, etc.
- Obtains and mails medical records for Social Security Verification requests. Prints and submits payment history to accounts receivable monthly.
- Ensures compliance with HIPPA requirements.
- Adheres to the May Institute Policy & Procedure which protects the privacy and security of consumer health information.
- Other special projects as required or assigned.
What You’ll Bring
- High School Diploma or GED required.
- Two years of direct experience as an administrative assistant, office assistant, secretary or other clerical experience in a medical treatment setting.
- Proficiency in MS Office (Excel, PowerPoint, Word)
- Strong organizational skills with the ability to multi-task.
- Experience working with a variety of funding sources including private health insurance.
- Excellent written and verbal communication skills.
Why Join Us?
- Generous Paid Time Off: Enjoy ample vacation time along with 10 paid holidays, including a floating holiday to celebrate your birthday!
- Comprehensive Health Benefits: Get covered with competitive medical, dental, and vision insurance.
- Investing in Your Growth: Take advantage of paid training and certification opportunities to level up your skills.
- Support When You Need It: Access our Employee Assistance Program (EAP) for confidential support and guidance.
- Financial Flexibility: Benefit from a dependent care flexible spending account (FSA) and options for LTD and STD insurance coverage, along with voluntary benefit options.
- Investing in Your Education: Pursue your educational goals with our tuition reimbursement and loan repayment assistance programs.
- Secure Your Future: Plan for retirement with confidence through our 403B retirement plan with employer match.
Compensation: $21.00-$22.00 hourly rate
Join us and experience a culture that values your well-being and invests in your future!
May Institute Revere, Massachusetts, USA Office
Revere, United States
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