The Accounts Receivable Specialist manages collections, resolves discrepancies, follows up on overdue accounts, and collaborates with stakeholders to maintain cash flow and accuracy.
Accounts Receivable Specialist - Job Description
We're HCSS. We're a software company based in Sugar Land, TX and we provide innovative solutions for the construction industry that helps streamline their operations. Our mission at HCSS is to help customers dramatically improve their business through our innovative, high-quality software and exceptionally helpful service, while providing a great life for our employees. With this mission at the forefront of everything we do, we're recognized as a pioneer and leader in our market and nominated the "Best Companies to Work for in Texas" 15 years in a row.
WHO WE WANT:
The Accounts Receivable Specialist is responsible for managing the invoicing, collection, and reconciliation of customer accounts to ensure timely and accurate receipt of payments. This role plays a key part in maintaining the organization's cash flow, resolving billing discrepancies, and supporting internal teams with account-related inquiries. The ideal candidate is detail-oriented, organized, and comfortable communicating with both internal stakeholders and external customers.
ROLE RESPONSIBILITIES:
REQUIREMENTS:
BENEFITS & PERKS:
Part of our mission statement is to provide a great life for our employees. We believe that happy employees make for a better company, so we take care of them. Here are a few of the perks we offer:
We're HCSS. We're a software company based in Sugar Land, TX and we provide innovative solutions for the construction industry that helps streamline their operations. Our mission at HCSS is to help customers dramatically improve their business through our innovative, high-quality software and exceptionally helpful service, while providing a great life for our employees. With this mission at the forefront of everything we do, we're recognized as a pioneer and leader in our market and nominated the "Best Companies to Work for in Texas" 15 years in a row.
WHO WE WANT:
The Accounts Receivable Specialist is responsible for managing the invoicing, collection, and reconciliation of customer accounts to ensure timely and accurate receipt of payments. This role plays a key part in maintaining the organization's cash flow, resolving billing discrepancies, and supporting internal teams with account-related inquiries. The ideal candidate is detail-oriented, organized, and comfortable communicating with both internal stakeholders and external customers.
ROLE RESPONSIBILITIES:
- The AR Specialist will mainly focus on collection of past due invoices. As soon as an invoice is generated, the collection process begins. The AR Specialist needs to be both flexible and consistent when it comes to customer service.
- Email and call a list of past-due customers regularly
- Collect and prioritize the unpaid renewal invoices
- Notate collection notes promptly
- Send statements and respond to customer inquiries immediately
- Keep collection notes organized and productive
- Suspend services due to non-payment
- The AR Specialist will collect customer deposits. We currently accept ACH, Credit Card, Check and Wire Transfers. The AR Specialist must accurately deposit these forms of payment in a timely manner through VersaPay and NetSuite.
- Deposit checks, wire transfers and ACH daily
- Assist customers with making their payments online
- Be able to make deposit runs to the bank
- Navigate multiple bank accounts and apply deposits accordingly
- Physically deposit checks to the scanner in office
- The AR Specialist must be knowledgeable of HCSS products and billing format. They must also be able to respond to customer emails and phone calls and assist with their questions as promptly as possible. [approx 10% of the role]
- Be able to Navigate Credentials and Sales Force to assist with customer questions.
- Solve customer questions and concerns regarding invoice inquiries.
- Maintain a positive relationship with our customers
REQUIREMENTS:
- 2+ years of Accounts Receivable or Collections experience
- Persistent and results oriented approach to invoice collection
- Strong written and interpersonal communication skills
- Detail oriented with ability to manage and prioritize many open inquiries and issues concurrently
- Technical aptitude to learn and use department tools
BENEFITS & PERKS:
Part of our mission statement is to provide a great life for our employees. We believe that happy employees make for a better company, so we take care of them. Here are a few of the perks we offer:
- Flexibility for you to work hybrid or remote
- Medical and Dental Premiums.
- On-site amenities including covered basketball court, soccer field, 200-meter track, etc.
- Dog-friendly campus.
- 401K with match.
- Tuition reimbursement.
- And more!
Top Skills
Excel
NetSuite
Oracle
Salesforce
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