Accounts Receivable Specialist
College Board - Finance
Location: This is a fully remote role. Candidates who live near CB offices have the option of being fully remote or hybrid (Tuesday and Wednesday in office).
Type: This is a full-time position
About the Team
The Billing and Collections Team at College Board is a collaborative, high-performing group of 15 that delivers exceptional customer support across billing, collections, payment processing, and exception handling. The team manages over $1 billion in revenue, oversees all electronic payment systems, supports eCommerce transactions, and ensures PCI compliance for credit card payments.
About the Opportunity
As the Accounts Receivable Specialist for PSAT transactional invoicing, you will play a key role in bringing previously outsourced work in-house. You will support accurate and timely invoice generation for the PSAT program and align workflows with our broader invoicing calendar. This role is critical to the efficient receipt of revenue and the overall success of the Billing Team.
You will collaborate with peers responsible for AP and SAT School Day billing, integrate new invoicing schedules, and manage customer outreach to maintain clean receivables and high client satisfaction.
In this Role, You Will:
Support PSAT Invoicing (50%)
- Coordinate with PSAT program operations to align transactional invoicing schedules with the broader billing calendar, proactively resolving timing conflicts.
- Align all PSAT invoicing dates with the team calendar two weeks in advance of release, with zero conflicts per quarter.
- Monitor and validate the interface of PSAT invoices from the SSOR system into Workday, ensuring 100% accuracy prior to batch release.
- Manually create Workday invoices for any records not captured via automation.
- Compile and submit potential balance adjustments and write-offs to PSAT program staff for approval within 3 business days of identification.
- Review and approve PSAT-related overpayment refund requests submitted by the Payments team within 2 business days.
- Deliver invoicing and collections performance statistics to management within 48 hours of request.
- Complete all PSAT-related audit documentation within established deadlines with 100% on-time audit readiness.
Conduct Outreach (40%)
- Lead collections outreach for PSAT open balances by managing automated email reminders and initiating direct follow-ups with school contacts.
- Reduce PSAT receivables aged 60+ days by 20% quarter-over-quarter.
- Provide daily status updates to management on collection trends, activity spikes, and emerging challenges in assigned areas.
- Serve as the primary point of contact for school and district inquiries related to PSAT billing.
- Collaborate with PSAT program operations to resolve disputes, ensuring all billing adjustments are entered in Workday within 3 business days of resolution.
Provide Team Support (10%)
- Partner with fellow Billing team members to redistribute workloads during peak periods, both supporting and seeking support as needed.
- Maintain invoice processing completion rate of 95% or higher during peak windows by flexing team capacity effectively.
About You
You have:
• An Associate’s degree in Accounting (preferred)
• 2+ years of experience in Accounts Receivable (preferred)
• Experience with Workday ERP – Customer Accounts module (preferred)
• Working knowledge of accounting concepts (debits and credits)
• Experience processing customer payments and refunds
• Substantive experience with performing accurate and efficient data analysis in MS Excel. Must have knowledge of Pivot tables, and formulas
• Strong verbal and written communication, problem solving and analytical skills
• The ability to work independently and to adapt to a fast-changing environment
• Strong attention to detail with an eye for accuracy, organization, and prioritization skills.
• The ability to be creative and self-disciplined when identifying and completing critical tasks independently
Exceptional candidates can effectively speak to:
Expertise with Workday ERP Customer Accounts or Quadient YayPay collection software.
All roles at College Board require:
A passion for expanding educational and career opportunities and mission-driven work
Curiosity and enthusiasm for emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions and comfort with learning and applying new digital tools independently and proactively.
Clear and concise communication skills, written and verbal
A learner's mindset and a commitment to growth: welcoming diverse perspectives, giving and receiving timely, respectful feedback, and continuously improving through iterative learning and user input.
A drive for impact and excellence: solving complex problems, making data-informed decisions, prioritizing what matters most, and continuously improving through learning, user input, and external benchmarking.
A collaborative and empathetic approach: working across differences, fostering trust, and contributing to a culture of shared success
About Our Process
Application review will begin immediately and will continue until the position is filled. This role is expected to accept applications for a minimum of 5 business days.
While the hiring process may vary, it generally includes: resume and application submission, recruiter phone/video screen, hiring manager interview, performance exercise such as live coding, a panel interview, a conversation with leadership and reference checks.
What We Offer
At College Board, we offer more than a paycheck- we provide a meaningful career, a supportive team, and a comprehensive package designed to help you thrive. We’re a self-sustaining nonprofit that believes in fair and competitive compensation grounded in your qualifications, experience, impact, and the market.
A Thoughtful Approach to Compensation
The hiring range for this role is $40,000 –$62,000
Your exact salary will depend on your location, experience, and how your background compares to others in similar roles at the College Board.
We aim to make our best offer upfront, rooted in fairness, transparency, and market data.
We adjust salaries by location to ensure fairness, no matter where you live.
You’ll have open, transparent conversations about compensation, benefits, and what it’s like to work at College Board throughout your hiring process. Check out our careers page for more.
#LI-remote
#LI-MD1
Top Skills
Similar Jobs
What you need to know about the Boston Tech Scene
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
