About Ontra
Ontra is the global leader in AI legal tech for private markets. Powered by industry-leading AI, data from 1M+ contracts, and a global network of legal professionals, Ontra's private markets technology platform streamlines and optimizes critical legal and compliance workflows across the full fund lifecycle. Ontra’s purpose-built solutions automate contracts, streamline obligation management, digitize entity management, and surface insights. Trusted by more than 800 global GPs, investment banks, law firms, and advisors - including nine of the top ten PEI-ranked firms worldwide - Ontra helps firms focus on what’s important to them.
Our Culture
Ontra is a remote-first company that values the power of connection. We find innovative ways to stay connected, both virtually and in person. By promoting ownership, inspiring creativity, and championing collaboration, Ontra enables you to shape your impact and growth. Our commitment to innovation extends beyond our technology; it’s embedded in our culture, and AI plays a crucial role in everything we do.
Our culture is one where belonging is the cornerstone of every interaction, rooted in acceptance and respect for all. Our commitment to inclusion begins at the application process, ensuring a fair and equitable hiring experience that values the unique contributions you bring from day one.
For this job we are currently only hiring candidates based in the United States.
About the Role
Ontra is seeking an Accounts Receivable Specialist reporting to our Team Lead, Billing Operations, on our Finance & Accounting team.
The role is a great opportunity for someone who is excited to serve as the liaison between Ontra’s Finance & Accounting function and our diverse customer roster. Our ideal candidate will be responsible for obtaining an in-depth understanding of our company and our customers’ billing processes and should be able to identify and resolve complex billing issues.
If you are an up-and-coming finance/accounting professional looking to deliver a large impact on a growing team and company, we’d love to get to know you!
What You’ll Do
- Invoicing: accurately and efficiently prepare invoices in compliance with client guidelines to facilitate prompt payment
- Collections: proactively monitor delinquent accounts and contact customers to discuss overdue balances
- Customer Outreach: communicate with customers to resolve any billing or payment inquiries or issues in a timely and professional manner
- Internal Coordination: collaborate with Customer Success Managers to resolve billing issues related to invoices and delinquent accounts
- Inbox Management: maintain an organized inbox and respond to customer inquiries with a sense of ownership and urgency
- Data Integrity: maintain up-to-date customer information records and billing contacts
What You’ll Bring
- Experience: 1+ years of professional experience; knowledge of billing, collections, and accounts receivable preferred
- Accounting: understanding of order-to-cash processes, aging reports, and foreign exchange rates
- Attention to Detail: avoiding errors and consistently delivering polished work
- Customer Service: experience in a customer-facing role where a high level of service was required to navigate customer needs and requests
- Communication: proven ability to clearly and concisely communicate with various stakeholders in a professional environment
- Excel: working knowledge of pivot tables, vlookup, and generating reports and graphs
- Software: experience with or interest in learning common accounting and billing software platforms (e.g., NetSuite, Intacct, or BillingPlatform) a plus
Pay Transparency
Ontra takes individual candidate location, experience, and skills into consideration when determining compensation. The base pay range is listed below. Additionally, all positions are eligible for unit-based equity grants.
Some positions may be eligible for additional compensation, such as commission or other variable compensation structures, which is not included in the below base pay range.
If you are selected to participate in our interview process, your Talent Acquisition Partner will share more details about the total compensation package for the role.
Hiring Locations
We currently hire exclusively in the locations listed below. Select jobs may have more specific location requirements due to business needs.
United States
Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Massachusetts, Maryland, Minnesota, North Carolina, New Jersey, Nevada, New York, Oregon, Pennsylvania, Tennessee, Texas, Utah, Virginia, Washington
APAC
Hong Kong
EMEA
United Kingdom
Benefits Snapshot
- Remote-first working policy, with office hubs in SF, NYC, Santa Barbara, and London
- Twice yearly team offsites for in-person collaboration
- Paid flexible time off policy
- Paid parental leave and benefits
- Employer-supported retirement contributions, varying by country
- Monthly phone and internet reimbursement
- Company-sponsored LinkedIn Learning accounts, department budgets for professional development, and robust onboarding program
- Various options for medical, dental, and vision insurance
Travel
Occasional travel is required for Ontra employees, including typically at least twice per year to attend team and larger group off-sites for in-person collaboration. For some roles, additional travel may be required based on the requirements of the role and business need.
Inclusivity
Ontra is committed to the full inclusion of all qualified individuals. As part of this commitment, Ontra will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [email protected].
Personnel Privacy Notice: View here.
Note on Employment Verification: All employees hired will be required to verify identity and eligibility to work in their particular location.
Note to External Agencies: We are not accepting any blind submissions or resumes/CVs from recruitment agencies. Any candidates sent to Ontra will NOT be accepted or considered as a submission without a signed agreement in place.
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