Accounts Receivable Coordinator

At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.
The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Products include AEDs, trauma kits, ventilators, temperature management solutions, and more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service.
At ZOLL, you won't just have a job. You'll have a career—and a purpose.
Join our team. It's a great time to be a part of ZOLL!
Job Summary
The Accounts Receivable Coordinator completes the cash application of all checks, wire transfers, EFT/ACH, and credit card payments to appropriate customer accounts receivable or general ledger accounts. Responsible for processing credit only, credit and rebill, bill only transactions. The coordinator will work with customer service, sales, collections and other groups as required to accurately process these transactions in a timely manner while complying with processing guidelines, contractual and revenue/SOX compliance. Additional responsibility for researching payments, processing refunds, and special projects as needed.
Essential Functions

• Cash application to appropriate accounts.

• Processing credit card payments.

• Review and mail invoices daily.

• Research checks and contact banks as needed.

• Processing all credit only, bill only and credit/rebill transactions (non-inventory related). These transactions will be processed through the AR and Order Management Modules in Oracle Cloud and SAP.

• Responsible for accurate, efficient and timely processing of these transactions as well as obtaining the necessary approvals.

• Utilize judgement and take ownership to ensure timely resolution of issues.

• Research customer credit balances and process refund requests if warranted.

• Consistently demonstrates an unparalleled work ethic and customer-focused attitude.

• Identify process issues and suggest changes to improve response time, accuracy and data reliability.

• Additional tasks and projects as needed.

Required/Preferred Education and Experience

• Bachelor's Degree or equivalent work experience required

• At least 2 years related experience preferred in accounts receivable, order management or similar support/functions

Knowledge, Skills and Abilities

• Self-starter with the ability to prioritize multiple tasks in a high volume and fast-paced environment with focused attention to detail.

• Understanding of the order to-cash processes in Oracle Cloud, SAP or similar ERP systems.

• Preferred experience in a high complex order-processing environment with a strong understanding of cross-functional impacts of transactions.

• High sense of urgency to achieve goals, results driven, customer focused (both internal and external), strong communication skills, willing to learn, works well under pressure and a team player.

• Ability to work additional and flexible hours to support the business during month/quarter ends and other times as needed.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Standing - Occasionally

• Walking - Occasionally

• Sitting - Frequently

• Talking - Occasionally

• Hearing - Occasionally

• Repetitive Motions - Frequently

ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.

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The hourly pay rate for this position is:

Factors which may affect this rate include shift, geography, skills, education, experience, and other qualifications of the successful candidate. Details of ZOLL's comprehensive benefits plans can be found at www.zollbenefits.com.

Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee’s primary work location.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or status as a protected veteran.

ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.