Accounting Operations Specialist

About Us.

DroneSense offers a drone software platform tailored for the unique needs of the public safety market. Our comprehensive solution equips First Responders with a complete tool set that expands situational awareness and acts as a force multiplier. Our mission-critical platform solves the challenges of scale and operational deployment across an entire organization, ultimately leading to more saved lives. Drones are a game-changer for the way First Responders carry out their various missions. DroneSense is here to serve as an integral part of this evolution in public safety.

Our Culture.

We are a founder-led company and our leadership team is made of experienced engineers, pilots, and entrepreneurs. Our core values are central to how we work together as a team, solve problems for our customers and make decisions. We are looking for people who see problems as opportunities, have a growth mindset, and are willing to challenge the status quo.  Our team is focused on helping our customers by making their jobs easier through technology. We do this through creative problem solving and rolling up our sleeves to get the job done together. We are trying to build a diverse team and value what each individual brings to the team. We want our team members to have fun, be themselves and feel a sense of belonging at DroneSense.

Join Our Growing Team at DroneSense!

DroneSense is growing fast, and we’re looking for an experienced and detail-oriented Accounting Operations Specialist to help scale our finance operations. In this role, you’ll play a critical part in our Order-to-Cash process—ensuring consistent, timely order entry, invoicing, and collections that keep our financial engine running smoothly. We’re seeking someone who is analytical, highly organized, and thrives in a collaborative, fast-paced environment. The ideal candidate brings a strong background in accounting operations along with a customer-first mindset and proven project management skills. You will drive collections processes on a structured schedule, generate accounts receivable reports, and provide key insights to both our Customer Success and Finance teams. Additionally, you’ll help identify and implement improvements to our invoicing and collections workflows in close partnership with leadership.If you're passionate about building efficient financial systems and want to make a tangible impact at a mission-driven tech company, we’d love to hear from you!

What You'll Be Doing

• Double-check deal info between systems to keep everything aligned and accurate.
• Enter partner purchase orders (POs) and build out detailed sales transactions.
• Create and sync invoices across systems.
• Make sure customers and partners receive their invoices—and follow up if they don’t.
• Track down the right Accounts Payable contact and re-send invoices when needed.
• Partner with our Account Managers to find the best customer contacts and keep them in the loop about any payment issues—especially ahead of QBRs.
• Reach out to customers (email, calls—whatever works best) to request payments or work out arrangements when they’re dealing with budget timing or funding delays.
• Keep solid notes in our accounting tools and spreadsheets so everyone’s in the loop on invoicing and collections progress.
• Pull together reports and balance sheets to show what’s been collected and what’s still open.
• Keep client info up-to-date as payments come in or contact details change.
• Work hand-in-hand with folks across Accounting, Finance, Ops, and Customer Success to solve problems and keep things moving.

What We're Looking For

• A Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
• 2–3 years of hands-on experience in accounting—especially in order entry, invoicing, and collections.
• Solid understanding of basic accounting and bookkeeping processes.
• Strong communicator—written, verbal, and everything in between.
• Sharp attention to detail and speedy, accurate data entry skills.
• A background in SaaS accounting protocols is a very strong preference
• Great listener who knows how to capture important info and keep track of the details
• Natural problem-solver who enjoys figuring things out and improving processes.
• Comfortable managing your own time and priorities without needing a lot of hand-holding.
• Experience with QuickBooks Online.  Familiarity with Maxio (formerly SaaS Optics) is great to have.
• Understanding of CRMs such as HubSpot or Salesforce.
• Experience using Google Workspace and MacOS is helpful.
• Proficiency in Microsoft Excel (PowerPoint is also a plus).
• A team player with a low-ego, collaborative mindset—we’re all in this together.
• Someone who can take high-level direction and run with it.

*DroneSense employees full time US citizens who are current residence in one of the 50 contiguous United States. Though our positions are "remote" we do not work with offshore/near shore individuals or contractors to stay in compliance with our client's requirements. 

** LinkedIn profile MUST be included to be considered.

Benefits

-Competitive Base Pay 

-Stock Options

-Medical, Dental, and Vision, including a medical plan with 100% employee covered premium

-Company paid Life Insurance, Short & Long Term Disability

-Medical FSA & Dependent Care Account

-401(k)

-Work from Home

-Paid Flexible Time Off

-Paid Sick Time

-Part 107 Pilot Training & License Paid