Account Manager

We exist to create positive change for people and the planet. Join us and make a difference too!

BSI Consulting Services is a trusted and agenda-shaping partner providing ‘best practice’ technical, regulatory, and business expertise and intelligence for our clients’ most critical EHS, Supply Chain, and Sustainability risks and opportunities to achieve greater resilience, impact, and future-readiness.

About the role: 

The Account Manager will play a key role in the growth and expansion of BSI’s Consulting Service's offerings, primarily in the US market. This will be accomplished by two means, continued organic sales growth and leveraging existing client relationships within other parts of the BSI business. You will be responsible for developing and managing direct client relationships and expanding existing channel relationships with the US Commercial Sales teams including BSI business stream practice leaders and Account Managers.

Our brand and reputation are critically important to us, and you will be expected to preserve and expand our standing within the marketplace. You will be supported by an outstanding team of marketing, business operations, and service delivery professionals; as such, teamwork will be critical to success in this role. You will be expected to work independently with little supervision and to serve as part of a team in certain occasions.

Account Manager Responsibilities:

• Client retention and key account management – the main focus of the role is “farming”, where you will be required to retain and grow current or existing accounts in line with the growth plans for the business.
• Development and execution of key account strategy/business plan
• Create an account relationship map to identify & drive engagement with key stakeholders across the client’s organization.
• Work with marketing & consulting teams to develop account strategy, leverage internal network and drive strategic alignment with clients.
• Client acquisition and reactivation – a part of the role will be to secure new projects or lines of work with a focus on finding new ways to help our clients with our diverse capabilities.
• Client-centricity – one of our core excellence behaviors, have a client first lens and everything should be done with a client focus on the heart of all our business dealings and interactions
• Collaborate with the US Commercial Team’s Business Development Directors in line with unlocking new opportunities with existing accounts and establishing new relationships with these clients.
• Collaborate with the BDMs and practice leaders to establish cross sell and up sell methodologies in growing existing clients and accounts.
• Pipeline and sales funnel management – Nurture opportunities in the US pipeline to closed/won and look to grow these accounts across the suite of products and services.
• Ensure alignment and adherence with the sales process from lead, to presales, to closed/won.
• Work closely with presales, bids and tenders team, managing the proposal development process and ensure alignment with the global operations excellence.

Education/Qualifications:

• Experience in creating and delivering innovative solutions leveraging the expertise and product portfolio available to you.
• Experience providing a positive can-do attitude and an eagerness to spend time with clients, immersing yourself in their business.
• 5 years’ experience plus of client-facing sales, technical or solutions development with a focus on problem solving.
• An ability to communicate at a high level and become a brand ambassador who excels in working in a dynamic, fast paced changing commercial environment.
• Have demonstrated strong client and relationship management skills.
• Experience in developing client solutions within a team environment..
• Confident approach to working both remotely and face to face with clients and internal stakeholders.

Why BSI:

At BSI, you’ll be part of a collaborative, mission-driven organization that helps companies protect people, the planet, and their business. You’ll have the autonomy to shape regional strategy, the support of national leadership, and the opportunity to make a lasting impact on clients and communities across the Southwest and beyond.

We offer flexible working arrangements, continuous learning and development opportunities, and a wide range of U.S. benefits

What we offer:

BSI offers a competitive total reward package, an independent and varied job in an international environment, flexible working hours, ongoing training and development with the inclusion of 20-days annual leave, bank holidays, medical, dental, vision, and life insurance, 401(K) with company contribution, short-term and long-term disability, maternal leave, paid parental leave, paid bereavement leave, learning and development opportunities, and a wide range of flexible benefits that you can tailor to suit your lifestyle. 

The salary for this position can range from $84,800 - 110,000.00 USD annually; actual compensation is based on various factors, including but not limited to the candidate’s competencies, level of experience, education, location, divisional budget, and internal peer compensation comparisons. 

Do you believe the world deserves excellence?

We are proud to be the business improvement company for other organisations to become more sustainable and resilient and finally to inspire trust in their products, systems, services, and the world we live in.

Headquartered in London, BSI is the world's first national standards organization with more than 100 years of experience. We are a global partner for 86,000 companies and organizations in over 193 countries, offering development, auditing, certification, and training services, including innovative software solutions and cyber security expertise for all industries: from aerospace and automotive to food, construction, energy, healthcare, IT and trade sectors. Incorporated by Royal Charter, we’re truly impartial and home to the ultimate mark of trust, the Kitemark.

Through our unique combination of consulting, training, assurance, and regulatory services, we bring solid and broad knowledge to every company.

D&I Policy 

BSI is committed to ensuring the diversity of our workforce reflects that of our clients and the communities in which we operate. Our goal is to create a sense of belonging for all employees by providing opportunities to develop, grow, and engage with our global organization, all while having fun doing great work. BSI is a community where everyone can thrive.

If you require any reasonable accommodations to be made on account of a disability or impairment throughout our recruiting process, please inform your Talent Acquisition Partner.

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About Us

BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives.
 
Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments.
Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs.
Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society’s critical issues – from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world.

BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.