Account Manager (US Mid-West Remote w/ Travel)

This is a fully remote, home-based position open to candidates located in the U.S. Midwest region, with up to 25% travel required.

IQVIA Quality Metric is looking for an experienced and high-energy Account Manager to support a portfolio of Clinical Outcomes Assessment (COA) solutions and services as well as tech platforms. The primary function of this role is to engage, build relationships and sell these COA solutions/services across a variety of clients in the Life Sciences sectors across therapeutic areas and across the product life cycle (Phase 0 – IV, Observational, Registries, Patient Support Programs, and Brand Teams.

Primary duties include:  Developing and expand consultative relationships with companies in the biotech / pharma / device sectors; pursuing or generating leads selling Clinical Outcomes Assessments (COA) owned by IQVIA, COA scoring and interpretation, translation services, licensing brokerage services, and subscription endpoint strategy platform or service opportunities to new or existing clients; implementing a sales plan to drive revenue growth.

The successful candidate will be energetic, persuasive, and well organized with a demonstrated track record of meeting sales targets and delighting clients.

This role is responsible for achieving Total Contract Value (TCV) objectives within assigned account territories, including identifying sales opportunities through daily prospecting, qualifying opportunities, and efficiently leveraging appropriate resources to bring opportunities to successful conclusion.

The Account Manager will create and build consultative, long-term relationships with their customers to create tailored, cost-effective solutions. Personal involvement in customer relationships and high levels of customer satisfaction are essential to remain consistent with corporate business principals.

Responsibilities:

• Manage accounts including the entire sales process from business development prospecting and specifications through contract negotiations, signing, and post-sales support in existing clients.
• Daily outbound calling through established campaigns to prospective customers.
• Consistent attainment of TCV targets within assigned territory
• Attainment of daily, weekly, quarterly productivity metrics
• Establish and expand relationships with customer and repeat stakeholders in the accounts.
• Maintain well-coordinated internal relationships with key decision makers.
• Educate prospects on IQVIA’s Clinical Outcomes Assessments value proposition and solution portfolio.
• Development and execution of sales plan as it relates to developing a new book of business / newly assigned territory.
• Directly responsible for closing sales transactions with clients.
• Coordination of resources within sales and other departments to achieve objectives.
• Maintain and update sales plans, account and opportunity data within company systems as directed.
• Build customer loyalty, provide an excellent experience, achieve retention rates Weekly / Monthly / Quarterly pipeline forecasting.
• Complete administrative work as required.

Preferred Competencies:

• Demonstrated consistent track record in exceeding sales targets.
• Demonstrated consistent tenacity and drive to achieve goals.
• Excellent organizational and time management skills, ability to multi-task
• Excellent verbal and written communication skills
• Knowledge of computer usage in a web-based environment
• Demonstrated success with process approached selling.
• Ability to gain executive credibility, understand organizational political dynamics and competitive awareness.
• Strong business planning and organizational skills
• Solid analytical and technical skills
• Self-motivated, able to assume responsibility, and work in a professional team environment.

Preferred Education & Experience:

• Bachelor's Degree in the Life Sciences, Business or Computer Science preferred, or equivalent relevant sales experience.
• Minimum 5+ years of previous tech / software sales experience preferred.
• Application software sales experience a plus.

IQVIA Quality Metric is an Equal Opportunity Employer. IQVIA QualityMetric provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by the law. QualityMetric Solutions complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe