Account Manager, Sales

Media Now Interactive (MNI), a division of DotDash Meredith provides a single point of contact for multiplatform, customized and targeted advertising. From research and strategy to implementation and analysis, MNI offers a full suite of digital products and services as well a targeted integrated opportunities to efficiently and effectively reach audiences in select markets.

As an Account Manager - Sales, you will be responsible for supporting Account Executives on current and prospective business/accounts. Ultimately, the Account Manager will be responsible for assisting specified account executives to exceed YOY revenue and revenue goals. The Account Manager will act as a liaison, both internally and externally, to help manage workflow and the execution of media campaigns post sale, developing/maintaining living documents that track action items, outstanding media elements, task owners, and etc. They will be responsible for helping to keep campaigns pre/post- launch organized. 

Remote:

In-office Expectations: This position is fully remote with no in-office requirements, (might require coming into an office 1 or 2x a year).

50%

Develop/execute living documents that track pre/post campaign implementation, outstanding tagging and account management items

• Create pre-post launch timeline for campaign execution ensuring that all Account Executives and clients understand the MNI digital operations process.

• Assign responsibility (client, ADM’s, digital operations Team)

• Keep track of outstanding deliverables

  • Ensure that all ad ops elements have been set up and are working properly

  • Making sure all campaign set up forms have been completed

  • Reporting schedules have been aligned with clients

  • All assets/URLs have been communicated with the team and are good for campaign launch

• Provide updates and communicate with clients and internal team

• For Magazine programs, ensure all paperwork has been sent/received back completed.  Keep timetable and remind clients of ad close schedules, lists submission (if application), and ensuring that all ad materials are received by ad close schedule. 

• Work closely with AE and SDA/Marketing to ensure all necessary materials are in place for RFPs, Custom Presentations, MRFs and etc.   

• Reviewing digital reports and communication (as needed)

15%

Pre/Post Contract Internal Process

• Submit RFP’s in Salesforce (when needed) in collaboration with the AE.

• Submit Marketing Request Forms (MRFs) (when needed) in collaboration with the AE. 

• Submit paperwork to business office, and work to create the project management documents to be communication with team/clients.

• Close/Won opportunities in Salesforce, ensuring opportunity amount matches sold contract.

• Submit campaign set up Form in DMM.

15%

Meetings- Internal/External

• Responsible for coordinating schedules for meetings based on internal/external participant availability, as well as note taking/meeting follow-ups when applicable.

• Join key client meetings to align on project management and communicate next steps.

• Join weekly touch base calls, leveraging DMM, with DAM’s, Ad Ops Coordinators, etc.

• Lead project management calls when needed with clients/internal team. 

10%

QA

• Check QA for accuracy, and send QA (includes placement summary, screenshots, and summary of pixel placement) to clients within 48 hours of campaign launch. 

• Double check for pixels firing throughout the campaign.

• Follow-up with internal team on items that may be incorrect relating to QA or QA delivery. 

• Follow up on outstanding items

5%

Main liaison with AE/Clients/Business Office for questions on billing/billing discrepancies

• Work with business office on billing questions 

5%

Scheduling Calls

• Kick off calls with internal/external clients.

• Scheduling for meetings where multiple parties may be needed (leveraging tools like Outlook Scheduler/Doodle to organize schedules and send calendar invite with WebEx details).

• All other duties as assigned