The Account Manager will oversee daily operations for Government Agency clients, ensuring satisfaction, managing logistics, and expanding service offerings to meet client needs effectively.
Role Description:
LST Group is seeking an energetic, highly driven Account Manager to support and expand our business with all Government Agencies. You will be responsible for managing the day-to-day operations and expanding our services with existing clients. You will provide the best solutions for our company to support our Government Agency clients’ freight transportation goals. This position leads the charge in ensuring we deliver outstanding service & communication to LST Group’s Government Agency customers.
Key Responsibilities:
Requirements:
Benefits of Working at LST Group:
LST Group is seeking an energetic, highly driven Account Manager to support and expand our business with all Government Agencies. You will be responsible for managing the day-to-day operations and expanding our services with existing clients. You will provide the best solutions for our company to support our Government Agency clients’ freight transportation goals. This position leads the charge in ensuring we deliver outstanding service & communication to LST Group’s Government Agency customers.
Key Responsibilities:
- Act as the primary point of contact for clients, ensuring satisfaction and timely delivery.
- Thorough familiarity with the need of Department of Defense, FEMA, USPS, etc.
- Coordinate with the carrier team to manage the full lifecycle of shipments from pickup to delivery.
- Communicate effectively with logistics coordinators and carrier sales team members with respect to order needs, delivery times, customer requests, etc.
- Monitor shipment status, proactively communicate updates or delays, and resolve any service-related issues.
- Build and maintain long-term relationships with customers, focusing on retention and revenue growth.
- Work closely with carrier partners to ensure capacity, compliance, and performance standards.
- Analyze client needs and offer tailored logistics solutions to enhance efficiency and reduce costs.
- Track KPIs and service metrics; prepare and present regular performance reports to clients and management.
- Identify opportunities for upselling or expanding service offerings within current accounts.
- Ensure compliance with DOT, FMCSA, and industry regulations specific to vehicle transport.
- Perform accurate and timely data entry for all orders, load details, client information, and shipment updates into TMS, CRM, and internal databases.
Requirements:
- Strong understanding of supply chain management and logistics procedures.
- Well versed in all modes of transportation with core focus on Government Agency freight
- Excellent organizational and time-management skills.
- Proficiency in logistics software (TMS) and Microsoft Office Suite.
- Strong problem-solving abilities and attention to detail.
- Excellent communication and interpersonal skills.
- Ability to work well under pressure and in a fast-paced environment.
- Market knowledge
- Communication and negotiation skills
- Ability to build rapport and maintain long-term customer relationships
Benefits of Working at LST Group:
- Autonomy and Trust: Enjoy the freedom to make decisions that best serve our business.
- Competitive Salary: We offer a weekly pay schedule – yes, you get paid every week, not just twice a month!
- Salary + Commission: Earn a competitive base salary in addition to commission opportunities.
- No Commission Cap: Take advantage of unlimited earning potential with no commission caps.
- Comprehensive Benefits: Enjoy quality health insurance benefits to support your well-being.
- 401k Match: Build your future with our 401k matching program.
Similar Jobs
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Lead Atlassian’s Agent Platform engineering team, combining people management with hands-on technical leadership. Set direction for applied ML, agent workflows, retrieval, evaluation, observability, reliability, security, privacy, and scalable platform foundations. Hire, coach, and develop engineers; establish planning and execution practices; write production code; and align roadmaps across product, engineering, ML, data, and platform stakeholders to deliver reliable AI experiences.
Top Skills:
Agentic SystemsAi/Ml SystemsApplied MlContext RetrievalEvaluation SystemsObservabilityPlatform EngineeringProduction Operations
Artificial Intelligence • Cloud • Payments • Software • Business Intelligence • Generative AI • Automation
Manage the full B2B sales cycle for SaaS solutions, including outbound prospecting, account research, discovery, solution consulting, negotiation, and closing. Build pipeline, advise independent insurance agencies, manage territories, and consistently achieve sales quotas. The role requires strong consultative selling, communication, and CRM proficiency, with experience in quota-carrying sales and new business development.
Top Skills:
CRMExcelMicrosoft OutlookMicrosoft PowerpointMicrosoft WordSaaSSalesforce
Artificial Intelligence • Cloud • Payments • Software • Business Intelligence • Generative AI • Automation
Scopes complex software implementation and professional services engagements for insurance customers. Leads discovery, develops project scopes and Statements of Work, estimates resources, timelines, budgets, and deliverables, and presents plans to executive stakeholders. Partners with Sales, Services Delivery, Implementation, Data, and Solution Services to ensure effective handoffs and delivery alignment. Advises on integrations, data migrations, custom solutions, and additional services opportunities.
Top Skills:
Ai ToolsAPIsData WarehousingDatabase TechnologyIntegration Strategy
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
