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Morph Management

Account Manager - Entry Level

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Boston, MA
Boston, MA

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Hiring an Energetic Entry Level Account Manager:

Our company is a culture-forward business management firm where we put our team members first. We pride ourselves on our inclusive business model, welcoming professionals from all walks of life. This diversity within our Entry Level Account Manager team has enriched our atmosphere and culture. We have a family-like environment, unlike any other company, where we hear all voices and celebrate diversity. We invest in our Entry Level Account Manager heavily in training and development. We are looking for a like-minded entry-level professional who enjoys connecting with consumers and team members alike. Our Entry Level Account Manager should have a passion for people, eagerness for success, and drive to deliver the BEST customer experience every time! 

After training, the Entry Level Account Manager's responsibilities will include:

  • Create daily strategies that effectively work with our client's CRM analyzing data for efficiency and potential profits
  • Initiate contact with consumers, providing friendly and helpful answers to their product inquiries
  • Navigate challenging customer questions, maintaining a pleasant and helpful demeanor geared toward solutions and a positive outcome.
  • Learn our sales techniques, navigating consumer negotiations with high closing rates and customer retention
  • Create purchase orders and mediate the onboarding with the client and the consumer
  • Generate new accounts and successfully add them to the CRM with timely responses to all account questions
  • Eagerly participate in additional training and skillset advancement opportunities.

Skills we are looking for in our Entry Level Account Manager:

  • A friendly and good-natured professional who prioritizes positive relationships 
  • Quick and efficient with the ability to manage multiple tasks simultaneously
  • Top-tier communication skills with an outgoing and friendly personality
  • 1-5 years in a customer service role, with success and ease in negotiating and upselling 
  • Thrives in a challenge and stays calm under pressure

#LI-Onsite

HQ

Morph Management Woburn, Massachusetts, USA Office

350 W Cummings Park, Woburn, Massachusetts , United States, 01801

What you need to know about the Boston Tech Scene

Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.

Key Facts About Boston Tech

  • Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
  • Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
  • Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
  • Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
  • Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories

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