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The Account Executive will drive growth in healthcare sales, managing the full sales cycle and collaborating with teams to deliver tech solutions.
ABOUT ARTERA
Our Mission: Make healthcare #1 in customer service.
What We Deliver: Artera, a SaaS leader in digital health, transforms patient experience with AI-powered virtual agents (voice and text) for every step of the patient journey. Artera’s virtual agents support front desk staff to improve patient access including self-scheduling, intake, forms, billing and more. Whether augmenting a team or unleashing a fully autonomous digital workforce, Artera offers multiple virtual agent options to meet healthcare organizations where they are in their AI journey. Artera helps support 2B communications in 109 languages across voice, text and web. A decade of healthcare expertise, powered by AI.
Our Impact: Trusted by 900+ provider organizations — including specialty groups, FQHCs, large IDNs and federal agencies — engaging 100 million patients annually.
Our award-winning culture: Since founding in 2015, Artera has consistently been recognized for its innovative technology, business growth, and named a top place to work. Examples of these accolades include: Inc. 5000 Fastest Growing Private Companies (2020, 2021, 2022, 2023, 2024); Deloitte Technology Fast 500 (2021, 2022, 2023, 2024); Built In Best Companies to Work For (2021, 2022, 2023, 2024, 2025). Artera has also been recognized by Forbes as one of “America’s Best Startup Employers,” Newsweek as one of the “World’s Best Digital Health Companies,” and named one of the top “44 Startups to Bet your Career on in 2024” by Business Insider.
Artera is seeking a high-performing Account Executive (AE) to drive growth across our healthcare client base. You’ll engage decision-makers at leading specialty provider organizations, navigating complex sales cycles and delivering tech-enabled solutions that improve care delivery and operational efficiency.
You’ll collaborate closely with Sales Development Representatives while owning your pipeline end-to-end — from prospecting and market research to strategic outreach and deal execution. You know how to uncover opportunities through industry intel, digital channels, and real-world networking.
This role is ideal for someone passionate about transforming healthcare through innovation, with a proven track record of consultative selling in fast-paced, mission-driven environments.
Responsibilities
- This role is about strategy, relationship building, and communication skills that separate top AE’s from the rest. You will:
- End to End Sales Ownership: Own and drive the full sales cycle, from prospecting and lead generation to closing six-figure deals.
- Pipeline Growth & Management: Partner with an SDR to build a robust pipeline, but take ownership of generating new business through proactive outreach, including networking, industry events, and thought leadership.
- Industry Expertise: Stay ahead of industry trends by consuming relevant content to identify opportunities and position Artera as an industry leader.
- Clear Communication: Conduct engaging discovery calls, demos, and presentations that effectively communicate Artera’s value to a wide range of healthcare organizations, including physician practices, management groups, and financial stakeholders.
- Collaboration and Iteration: Work collaboratively across internal teams, including Customer Success, Sales, Engineering, and FinOps, to develop tailored solutions for clients.
- Strategic Closes: Leverage Meddpicc or similar sales methodologies to ensure a structured and effective approach to closing deals.
- High Impact Selling: Consistently meet or exceed an annual quota of $1M in revenue.
- Data & CRM Focused: Track and analyze sales activities and outcomes using CRM tools like Salesforce, Gong, LinkedIn Sales Navigator, and ZoomInfo.
- Client Relationship Management: Build long-term relationships with clients and ensure smooth handoffs to Customer Success Managers for retention and upsell opportunities.
Requirements
- General Sales Experience: 3-5 years of full-cycle SaaS sales experience, with a proven track record of meeting or exceeding quotas.
- Provider Sales Experience: Experience selling into specialty healthcare markets (e.g., orthopedics, gastroenterology, outpatient practices, etc), with a strong understanding of value-based care, reimbursement models, and physician-oriented solutions.
- Unstoppable Drive: A self-starter who proactively finds new business opportunities.
- Niche Market Selling: Demonstrated ability to navigate complex organizational structures and collaborate in team-selling environments.
- Communication Focused: Exceptional communication, presentation, and storytelling skills.
- Sales-Enablement Oriented: Proficiency with CRM tools and sales enablement platforms (Salesforce, LinkedIn Sales Navigator, Gong).
Bonus
- Experience working in startups or scaling companies.
- Background in clinical or administrative healthcare roles.
- Exposure to crafting or iterating on sales presentations and materials.
Our Interview Process
- We want this to be a fast, transparent, and mutually beneficial process. Here are the steps you can expect:
- Introductory Call with Talent Acquisition (20-30 min): A quick chat to learn about your background, understand your career aspirations, and share detailed insight into the AE role, team structure, and our high-performance culture.
- Hiring Manager Video Interview (30 min): A deeper conversation focused on your motivation, sales mindset, and demonstrating your potential for rapid growth within the AE function.
- Sales Leader Video Interview (30 min): An additional chance to showcase what you’ve learned about Artera, and why you’re the right fit.
- Panel Video Interview (45 min): A video interview with a panel of three sales leaders, where you’ll have the chance to execute a short discovery call to demonstrate your communication skills and coachability under pressure, and ability to navigate push back.
- Executive Video Interview (30 min): The final stage, where you’ll have the opportunity to meet with our Chief Operating Officer to chat through strategy, growth, and the overall outlook for our sales team.
OUR APPROACH TO WORK LOCATION
Artera has hybrid office locations in Santa Barbara, CA, and Philadelphia (Wayne), PA, where team members typically come in three days a week. Specific frequency can vary depending on your team's needs, manager expectations and/or role responsibilities.
In addition to our U.S. office locations, we are intentionally building geographically concentrated teams in several key metropolitan areas, which we call our “Hiring Hubs.” We are currently hiring remote candidates located within the following hiring hubs:
- Boston Metro Area, MA
- Chicago Metro Area, IL
- Denver Metro Area, CO
- Kansas City Metro Area (KS/MO)
- Los Angeles Metro Area, CA
- San Francisco / Bay Area, CA
- Seattle Metro Area, WA
This hub-based model helps us cultivate strong local connections and team cohesion, even in a distributed environment.
To be eligible for employment at Artera, candidates must reside in one of our hybrid office cities or one of the designated hiring hubs. Specific roles may call out location preferences when relevant.
As our hubs grow, we may establish local offices to further enhance in-person connection and collaboration. While there are no current plans in place, should an office open in your area, we anticipate implementing a hybrid model. Any future attendance expectations would be developed thoughtfully, considering factors like typical commute times and access to public transit, to ensure they are fair and practical for the local team.
WORKING AT ARTERA
Company benefits - Full health benefits (medical, dental, and vision), flexible spending accounts, company paid life insurance, company paid short-term & long-term disability, company equity, voluntary benefits, 401(k) and more!
Career development - Manager development cohorts, employee development funds
Generous time off - Company holidays, Winter & Summer break, and flexible time off
Employee Resource Groups (ERGs) - We believe that everyone should belong at their workplace. Our ERGs are available for identifying employees or allies to join.
EQUAL EMPLOYMENT OPPORTUNITY (EEO) STATEMENT
Artera is an Equal Opportunity Employer and is committed to fair and equitable hiring practices. All hiring decisions at Artera are based on strategic business needs, job requirements and individual qualifications. All candidates are considered without regard to race, color, religion, gender, sexuality, national origin, age, disability, genetics or any other protected status.
Artera is committed to providing employees with a work environment free of discrimination and harassment; Artera will not tolerate discrimination or harassment of any kind.
Artera provides reasonable accommodations for applicants and employees in compliance with state and federal laws. If you need an accommodation, please reach out to [email protected].
DATA PRIVACY
Artera values your privacy. By submitting your application, you consent to the processing of your personal information provided in conjunction with your application. For more information please refer to our Privacy Policy.
SECURITY REQUIREMENTS
All employees are responsible for protecting the confidentiality, integrity, and availability of the organization’s systems and data, including safeguarding Artera’s sensitive information such as, Personal identifiable Information (PII) and Protected Health Information (PHI). Those with specific security or privacy responsibilities must ensure compliance with organizational policies, regulatory requirements, and applicable standards and frameworks by implementing safeguards, monitoring for threats, reporting incidents, and addressing data handling risks or breaches.
Top Skills
Gong
Linkedin Sales Navigator
Salesforce
Zoominfo
Artera United States Office
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