Account Executive-New England (Commercial)

Why Us

NewRocket is a ServiceNow Global Elite Partner, delivering solutions that revolutionize the world of work. We are a leading global technology strategy, design, and enterprise operations partner to public and private sector clients. We work with some of the world’s biggest brands, bridging the gap between what customers expect and what their technology can deliver. We are “Raising the Bar” in delivering technology’s promise to create new kinds of experiences for our customers.

NewRocket brings 20 years of advising and supporting clients in designing, implementing, and managing AI-enabled digital workflows to improve employee and customer experiences. An Elite ServiceNow Partner and ServiceNow Global Partner Award Winner, the Company has completed over 3,000 projects across nine industry specializations. NewRocket Goes Beyond Workflows™ to help clients transform their enterprise into a place where employees flourish, customers thrive, and people matter. With over 3,000 ServiceNow certifications, NewRocket's business strategists take a holistic, strategic approach to optimize the ServiceNow platform and help clients solve industry-specific challenges.

Why You

We are seeking an Account Executive for our expanding Sales team in the New England region of the US. This candidate will need to be located within commuting distance of Boston. You will be responsible for new account development, account management, territory development, sales operations and professional development. This is a unique position that will expand our ServiceNow products and territory within the public sector.

The Role

• Establish, develop and grow new business relationships with influential contacts within Key Accounts.
• Identify, partner and develop account plans for ServiceNow solution for target territory, actively developing strategies that result in providing the best to our customers.
• Responsible for new account development, account management, territory development, sales operations and professional development.
• Serve our customers who are located within designated region.
• Travel based on client and project needs, including visiting top 25 accounts on a quarterly basis. This may include transporting client, prospective clients, and/or coworkers to various functions.
• Proficiency with the ServiceNow platform.
• Demonstrate the product, both standard and tailored to prospects and existing customers
• Draft proposals and statements of work for solutions.
• Customer focused with exceptional communication and presentation skills.

 What You Will Be Doing

• Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders.
• Recommend products to customers, based on customers' needs and interests.
• Answer customers' questions about products, prices, availability, product uses, and terms of agreement.
• Estimate or quote prices, credit or contract terms and delivery dates.
• Consult with clients after sales or contract signings to resolve problems and to provide ongoing support.
• Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.
• Create a business plan outlining how you will manage sales and develop business within the region, including designing innovative marketing events.
• Monitor market conditions, product innovations, and competitors' products, prices, and sales.
• Perform administrative duties, such as preparing sales budgets and reports, keeping sales records, and filing expense account reports. Includes providing biweekly forecast.
• Communicate with Sales Operations of any and all issues related to billing, etc.
• Understand the product and solutions, including attend classes and seminars related to industry, services, and products.

What You Bring Along

• Minimum 4 years of experience selling ServiceNow solutions for a premier or elite ServiceNow partners, or competing product
• Existing field level relationship in the ServiceNow ecosystem
• Successful experience establishing trusted relationships with current and prospective clients in the ServiceNow ecosystem
• Demonstrated ability to generate new business, build relationships, negotiate deals, and maintain healthy C-Level relationships
• Experience leading multiple concurrent sales cycles from opportunity identification through closure Proven track record of at least 3 contiguous years of achieving or exceeding quota
• Exceptional client relationship skills and demonstrated experience developing consultative, influential relationships with executives and other key stakeholders

Education:

• BA/BS degree in Business Administration or technology related field preferred, or equivalent experience

We Take Care of Our People

NewRocket and NewRocket is committed to a diverse and inclusive workplace. We value and celebrate diversity, believing that every employee matters and should be respected and heard. We are proud to be an equal opportunity workplace and affirmative action employer, committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin, or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, citizenship, military, or Veteran status. For individuals with disabilities who would like to request an accommodation, please contact [email protected]  To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

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