About Us:
We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers.
This position is open to remote employees in the Atlanta, Georgia; Charlotte, North Carolina; Raleigh, North Carolina; New Jersey; or D.C areas - with the flexibility to work out of your home office full-time. You'll have easy access to and support from your manager, and frequent video meetings to keep you seamlessly integrated into your team. If you travel to one of our Center of Energy - vibrant locations where our teams connect, collaborate, and innovate - you’ll be able to work out of our office spaces with your team.
To learn more about life at LogicMonitor, check out our Careers Page.
What You'll Do:
LM Envision, LogicMonitor's leading hybrid observability platform powered by AI, helps modern enterprises gain operational visibility into and predictability across their IT stacks, so they can continue to deliver extraordinary employee and customer experiences. LogicMonitor has a layered approach to intelligence, where AI and Machine Learning is baked into every facet of the LM Envision platform to help IT teams improve efficiency, minimize alert fatigue, proactively predict trends, and maximize enterprise growth and transformation.
Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIn's Best Places to Work for the seventh year in a row!
The mission of the Account Executive, MSP at LogicMonitor is to successfully present the value of LogicMonitor to Net New MSP prospects, manage the entire sales cycle, and successfully increase ARR for the Company. In addition to hunting new opportunities you will be working to grow a small base of current MSP customer's ARR. The Account Executive will call on Sales Engineering resources for technical expertise so that the partners fully experience the product and understand deeper technical aspects of the LogicMonitor platform. Finally, the Account Executive must accurately forecast their sales opportunities back to the LogicMonitor Sales Management Team.
Here's a closer look at this key role:
- Actively prospect with BDR and cold call to build Net New opportunity pipeline
- Run full sales cycle conveying the value of LogicMonitor in the MSP Industry
- Manage and grow an existing book of MSP customers, serving as a trusted advisor to understand business pain points and evolving product needs.
- Perform whitespace analysis to identify growth opportunities, effectively communicating LogicMonitor’s value through conversations, demos, and presentations.
- Apply LogicMonitor’s sales methodology to guide prospects through the sales cycle
- Drive deal progression by identifying key stakeholders, leveraging multi-threading strategies, and engaging cross-functional team members such as SEs, managers, and executives.
- Tailor solutions to specific customer challenges, demonstrating how LogicMonitor addresses unique business needs
- Identify and act on opportunities to optimize customer use of LogicMonitor, including proactively creating dashboards, sample reports, and other value-add assets.
- Strategically engage at appropriate levels within customer organizations to ensure alignment and foster continued growth.
- 5+ years of experience as an Account Executive, preferably within the SaaS space.
- Ability to communicate effectively with all levels of both internal teams and customers.
- Avid learner—our product and the MSP industry are always evolving, and your knowledge must evolve with them.
- Ability to articulate technology and product positioning to both business and technical users.
- Skilled at establishing and maintaining strong relationships throughout the sales cycle.
- Ability to adhere to best practices for sales forecasting and CRM usage.
- Ability to prospect into targeted accounts to generate interest and build pipeline.
- Creativity and critical thinking to problem-solving, with a strong desire to be an impact player at a disruptive technology company.
- Commitment to sales success and customer satisfaction, with a strong track record of results.
- Team-focused—you excel individually but understand that sales at LogicMonitor is a team effort.
Residents of California, click Here to view our California Applicant Privacy Notice.
Anticipated Application Close Date: 8/25/2025
LogicMonitor is an Equal Opportunity Employer
At LogicMonitor, we believe that innovation thrives when every voice is heard and each individual is empowered to bring their unique perspective. We’re committed to creating a workplace where diversity is celebrated, and all employees feel inspired and supported to contribute their best.
For us, equal opportunity means fostering a truly inclusive culture where everyone has the chance to grow and succeed. We don’t just open doors; we invite you to step through and be part of something bigger. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#LI-TD1 #LI-REMOTELogicMonitor is dedicated to fostering a culture of transparency and fairness, including our commitment to pay transparency. We provide the base salary ranges for all positions posted within the United States.
Compensation packages at LogicMonitor for eligible roles include base salary, a variable plan depending on role, along with comprehensive benefits. The range displayed on each job posting reflects the minimum and maximum base salary target for new hires in the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. LogicMonitor employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. As part of our holistic compensation philosophy, your package will also include, but is not limited to: Comprehensive health, dental and vision coverage, generous parental leave policies, access to our Employee Assistance Program and various Wellness programs, a 401K with company matching, a learning and development stipend, and an unlimited vacation policy. For more information on our benefits, see our careers page.
Our goal is to ensure an accessible and inclusive experience for every candidate.
If you need a reasonable accommodation during the application or interview process under applicable local law, please submit a request via this Accommodation Request Form.
Know your rights: workplace discrimination is illegal. Please click here to review LogicMonitor’s U.S. Pay Transparency Nondiscrimination Provision.
Top Skills
LogicMonitor Boston, Massachusetts, USA Office
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