The Account Executive I builds client relationships, identifies business opportunities, manages communication, and supports account renewals to drive revenue growth.
Job Description
The Account Executive I is responsible for building client relationships with small to mid-sized businesses to drive revenue growth and customer retention. They identify new business opportunities by understanding client needs and offering relevant products and services. The Account Executive I also manages ongoing client communication to ensure satisfaction and secure contract renewals, and may support higher-level account executives. This is a full-time position with remote, hybrid and on-site opportunities available.
Responsibilities
- Identify and research potential customers through various channels, including networks, social media, and industry events
- Assist in preparing and delivering demos to prospective clients, showcasing our software solutions and their benefits
- Build and maintain strong relationships with new and existing customers, understanding their needs and challenges
- Track and manage leads and opportunities through CRM system, ensuring accurate reporting and forecasting
- Work with marketing, product, and customer success teams to follow strategies and share insights on customer feedback and market trends
- Stay informed about industry trends, competitor offerings, and market demands to effectively position our products
- Assist other account executives with customer meetings, proposals, and other sales-related activities as needed
- Maintain a foundational understanding of products and services offered and assess specific customer requirements
- Relay customer feedback to internal teams as needed
- Maintain records of all client activities, such as calls and emails within HubSpot and CRM, ensuring all details are thoroughly documented
Requirements
- Bachelor’s degree in Business, Marketing, or a related field (or equivalent experience)
- Minimum of 2 years’ experience in sales, account management, or a related field preferred
- Basic understanding of industrial automation technologies and solutions preferred
- Some exposure to programming and/or database experience strongly preferred
- A results-driven mindset with strong problem-solving skills and a passion for customer success
- Excellent communication and interpersonal skills
- Strong organizational and time management abilities
- Self-motivated with a proactive approach to problem-solving
- Basic understanding of CRM software and sales tools is a plus
- May be required to attend customer meetings on-site or in office as necessary
About Us
Who are we?
Champions for industrial automation innovation and driven by a mission statement to empower our customers to swiftly turn great ideas into reality by removing all technological and economic obstacles, we create and deliver solutions that relieve pain points, bring efficiency to operations and optimize integration.
Why Choose Inductive Automation?
Our passion goes beyond customers. We celebrate your personal and professional milestones, and we support our teams with meaningful work in a collaborative environment.
We find that great work-life balance inspires teams to do their best work and empowers people to live their best lives. That's why diversity, fun, and flexibility are ingrained into our work culture.
Good people can make a difference from anywhere, so Inductive Automation facilitates remote work flexibility from most locations in the U.S. We’ll provide you with the exciting work and high-quality computer equipment, and leave the "where" part up to you.
We honor 40-hour work weeks mindful of your local time. Plus, we keep you connected and engaged with virtual social events and professional development time baked into the schedule.
Benefits and Perks
100% Covered Health Care: Don’t pay a dime for your medical, dental, and vision insurance.
Remote Flexibility: Work from home, in our beautiful office, or a combination of both. It’s up to you.
Work/Life Balance: Create a work schedule that fits your needs and your local time zone.
Paid Time Off: Receive paid holidays, vacation, and sick time.
401k with Match: Save for the future with our company-matching 401k program.
World-Class Headquarters: While on-site, enjoy complimentary snacks and beverages, then challenge a friend to a game of pool, table tennis, shuffleboard, or foosball.
Top Skills
CRM
Hubspot
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