Account Executive, Enterprise HC

About Reputation

Reputation has changed the way companies improve their customer experience through feedback. Based in Silicon Valley and founded in 2013, Reputation is the only platform that empowers companies to fulfill their brand promise by measuring, managing, and scaling their reputation performance in real-time, everywhere. Functioning as a business’ eyes and ears in the spaces where customers talk, post, review, and recommend, Reputation AI-powered product stack analyzes vast amounts of public and private feedback data to uncover predictive insights for companies to act on, and improve their online reputations. Visit reputation.com to learn more.

Reputation continues to earn recognition as a trusted leader in both innovation and partnership. Most recently, the company was named an Inc. Power Partner, a distinction awarded to B2B organizations with a proven track record of helping clients thrive. Reputation was also officially Certified™ as a Great Place to Work, reflecting its commitment to cultivating a world-class culture that fuels long-term success for employees and customers alike.

Why work at Reputation?

• Reputation has achieved substantial annual recurring revenue from Global Fortune 1000 companies and continues to grow worldwide.

• We've secured significant funding from A-list venture capital firms such as Bessemer Venture Partner and Kleiner Perkins, including a major equity financing from Marlin Equity Partners in January 2022. 

• Reputation is trusted by more than 250 partners, including Google, Meta, Yelp, Apple Business Connect, Healthgrades and Entrata.

• The platform is used by major automotive OEMs and thousands of their new vehicle dealerships. Additionally hundreds of healthcare systems and their locations, along with top property management firms have integrated Reputation within their organizations.

• Our executive management team is committed to building a performance-based culture where excellence is rewarded and careers are developed.

• Who thrives at Reputation? Managers who embody a player-coach mentality. Employees who value teamwork and cross-functional collaboration. People who emphasize perseverance and hustle over quick wins and luck.

• Our Mission: Help businesses always know what their customers are saying about them and always act on that feedback

We are open to remote candidates for this role, with a preference for those based in Central or Eastern time zones to align with the territory coverage.

At Reputation, we don’t just lead the Online Reputation Management space, we created it. Now, 15 years later, we’re reshaping it for the AI era. Our solutions power digital experience, marketing and operations for the world’s most customer-centric brands, and we’re just getting started.

Reputation is a leader in the healthcare industry and we’re on the hunt for a high-impact Enterprise Account Executive to join our growing Enterprise Health Care team. There’s a reason 9 of the 15 largest health systems in the U.S. trust Reputation and we’d love for you to be part of the team driving that impact! In this role you will be responsible for driving net-new business across a defined territory while expanding strategic relationships and solutions in an existing list of named accounts. You’ll engage with senior decision makers, uncover enterprise pain points and architect business solutions that deliver measurable business outcomes. You have a unique ability to build, navigate large payor and provider health systems and close complex enterprise deals within a competitive, fast paced, consultative sales environment

Responsibilities:

• Own and drive the full sales cycle from prospecting and discovery to close and expansion across a named territory
• Builds and executes territory plan to develop new logos while growing revenue within existing accounts
• Establish trusted advisor relationships with senior leaders (C-Suite, VP, Director levels) across marketing, operations, IT and digital transformation.
• Strategically orchestrate multi-threaded sales motions that speak to Reputation's value-add
• Develop and presents custom proposals, business cases and ROI analysis that align with enterprise strategic priorities.
• Drives successful negotiations and effectively manages customer consensus.
• Collaborates cross-functionally with marketing, SE, Service, product and customer success to deliver seamless customer experience
• Maintains accurate and timely forecasting and pipeline management using Salesforce.com
• Involves travel + 50%.
• Additional duties as assigned.

Qualifications:

• Bachelor's Degree
• 10+ years Enterprise Sales experience, preferably in B2B SaaS, digital transformation or healthcare information technology industries.
• 5+ years Enterprise Healthcare Sales
• Proven track record in closing six and seven figure deals and growing enterprise relationships over time.
• Excellent track record of exceeding quota
• Experience navigating complex enterprise deals with multiple stakeholders and buying cycles.
• Strong communication, executive presence and storytelling skills
• Self-starter mentality with a bias toward action, accountability, and execution.
• Experience using sales tools such as Salesforce, LinkedIn Sales Navigator, and sales engagement platforms.

When you join Reputation, you can expect:

• Flexible working arrangements.

• Career growth with paid training tuition opportunities.  

• Active Employee Resource Groups (ERGs) to engage with. 

• An equitable work environment. 

• We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. 

• At Reputation, we’re committed to building a workforce that reflects a broad range of backgrounds, experiences, and perspectives. We believe that diversity strengthens our team, drives innovation, and helps us better serve our customers and communities. Through inclusive hiring practices and ongoing initiatives, we strive to create a workplace where everyone feels valued and empowered to contribute.

Additionally, we offer a variety of benefits and perks, such as:

• Flexible PTO for salary paid employees 

• Hourly employees accrue PTO based on tenure and receive 5 sick days annually, available day 1

• 10 paid company holidays

• 4 company paid , “Recharge Days,” which are wellness days off for the entire company

• Health, dental and vision insurance

• 401k

• Paid Parental Leave for all eligible employees as of day 1 of employment  

• Employer paid short and long term disability and life insurance

• Employee Assistance Program (EAP)

• Access to a wide variety of unique perks and apps:

  • PerkSpot - Employee Discount Program

  • Wellhub (Gym Pass) - Access to wellbeing virtual apps, coaching and gym membership options

  • Carrot Fertility - Fertility & family forming, maternity, parenting, and hormonal health support

  • Omada - Virtual prevention and physical therapy program

  • Ladder -Life insurance to supplement outside of employer offering

  • SoFi - Financial wellbeing platform and 1:1 advice

  • Fetch - Pet insurance discount program 

  • Spring Health for Guardian - Virtual mental health support 

  • XP Health for Guardian (virtual eye-wear platform)

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

To learn more about how we handle the personal data of applicants, visit our Candidate Privacy Notice.

Applicants only - No 3rd party agency candidates.