The Account Executive will prospect new accounts, build a pipeline, drive revenue, and maintain client relationships, focusing on Contact Center and CRM solutions.
About Us:
Account Executive JOB DESCRIPTION – EAST
PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients, specifically, Contact Center and CRM solutions. We are looking for an Account Executive (AE) to prospect and land new accounts for PTP. The AE would operate as the lead point of contact for any and all matters specific to new accounts located in the East. Primary goals consist of:
- Prospect new accounts
- Build a strong pipeline
- Drive revenue
PTP is a diverse organization and are looking for bright, passionate and committed professionals who strive to be the best at what they do.
Responsibilities
- Build a pipeline of qualified opportunities
- Drive revenue by landing new accounts for PTP
- Develop and maintain trusted client relationships with stakeholders and executive sponsors
- Orchestrate the proposal development process
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- Develop new business to meet sales quotas
- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
- Prepare reports on account status
- Provide CX thought leadership around improved business solutions
Requirements
- 5+ years of sales experience, with 3+ years selling Contact Center or CRM solutions
- Proven work experience as an Account Executive
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
- Experience with large Salesforce Service Cloud or Genesys Contact Center implementations
- Experience selling professional services
- Proven ability to juggle multiple complex opportunities at a time, while maintaining sharp attention to detail
- Excellent listening, negotiation and presentation abilities
- Strong verbal and written communication skills
- BA/BS degree in Business Administration, Sales or relevant field
- Willing to travel, 40% at minimum
We are a growing company with a solid customer base, excellent compensation and benefits, and a collaborative yet flexible work environment.
Top Skills
Genesys Contact Center
Salesforce Service Cloud
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