Account Development Representative (Italian and Spanish)

Where we Work

Udemy is a global company headquartered in San Francisco, with additional U.S. offices in Denver and Austin, and international hubs in Australia, India, Ireland, Mexico, and Türkiye. This is an in-office position, requiring three days a week in the office (Tuesday, Wednesday, Thursday) and flexibility on Mondays and Fridays.

You’re an active listener and a determined person who thrives in a collaborative environment like ours. You want to use your skills to help others progress, whether that’s internally with your team or seeing the impact your work can have on people around the world as you help us expand into new markets. You’re ready for a challenge and aren’t afraid to try new ideas.

• Continuous Learning – A strong desire to keep learning and growing, especially in technical competencies and organizational knowledge
• Analytical Problem Solving – The ability to break down moderately complex problems and find effective solutions using cross-functional communication and systems thinking
• Proactiveness and Initiative – Taking ownership of projects, prioritizing work independently, and leading moderately complex projects to completion
• Team-Oriented Mindset – Valuing collaboration, mutual recognition of accomplishments, and fostering a culture of humility and collective pride
• Adaptability in Technology – Comfort in using various technologies while maintaining services and optimizing code and processes

The ADR role is a critical front-end sales position where you will handle all Udemy Business oubound inquiries. As an ADR, you will focus on outbound prospecting by identifying and reaching out to new potential customers. You’ll initiate conversations with key decision-makers, uncover their business challenges, and position Udemy Business as a solution that drives growth and employee development. This role requires proactive engagement, strategic research, and persistence to generate high-quality opportunities for our sales team.

• Understand and convey the Udemy Business mission, value proposition, and product
• Become a brand ambassador by getting to know and love the Udemy Business product and story
• Maintain a high cadence of activities to develop inbound inquiries of Udemy Business through calls, video meetings, emails, and social media.
• Schedule product demonstrations with our Account Executives to further assess a prospect's business and potential for partnership with Udemy Business

• Fluency in Spanish/Italian 
• Experience in business development (preferably outbound), sales or related field experience
• Self-motivated with a team player mentality, you’re passionate about your work
• Ability to develop compelling customer stories that deliver results, with a strong attention to detail and active listening
• Outstanding organisational and time-management skills, ability to prioritise tasks and mange ambiguity
• Excellent communication, interpersonal, organizational and telephone skills
• The ability and desire to work in a fast-paced, feedback-driven environment

We aspire to be as vibrant and dynamic as the communities we serve, as inquisitive as those who use our platform, and as revolutionary as the future we strive to open for everyone. Here are some of the things we love about life at Udemy:

• We’re invested in creating an inclusive environment that welcomes a diverse range of backgrounds and experiences. From creating employee resource groups, ensuring we’re a Fair Pay Workplace, and building a flexible work culture, our belonging, equity, diversity, and inclusion (BEDI) initiatives always put our people first. We want you to be able to bring your authentic self to work because when we all do, we’re better for it.
• Learning is what we do – inside and out. Our Learning & Development team is second to none, helping ensure your journey is one of continuous progression. You’ll also have unlimited access to Udemy courses, monthly UDays (meeting-free professional development days), and a generous annual professional development stipend.
• Our reason to exist is to revolutionize learning – that calls for taking risks and learning from failures. Whether it’s our hackathons (a company-wide effort to envision new possibilities for our product) or sharing our prototypes, we see experimentation as a crucial step on the path to success.
• We’re committed to creating world-class employee experiences and are proud of the recognition of this by Great Place to Work.