DBS Bank Ltd Jobs

2027 Management Associate Programme OPS003

DBS Bank Ltd

2027 Management Associate Programme OPS003

Reposted 13 Minutes Ago

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In-Office or Remote

Hiring Remotely in Georgia, USA

Junior

In-Office or Remote

Hiring Remotely in Georgia, USA

Junior

Participate in DBS Group Operations’ Customer Service Hub, gaining broad exposure to customer service and operations. Support customer engagement, service excellence, digital innovation, and transformation initiatives while helping create seamless, personalized customer experiences. The role offers development opportunities for adaptable, resilient, results-driven individuals with leadership experience, strong communication skills, and an interest in technology and innovation.

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Central to DBS' commitment to making banking joyful is Group Operations, where innovation is at the forefront of everything we do. We thrive on challenges, viewing them as opportunities to excel, transform, and deliver exceptional experiences for our customers.

Customer Service Hub
Join us on an inspiring journey within our dynamic Customer Service Hub, the heart of our customer interactions and a key pillar within Group Operations.

At the Customer Service Hub, we are dedicated to pioneering new approaches to customer engagement, championing customer needs, and driving service excellence through advanced tools, digital innovation, and empathetic service. As we continuously evolve and lead transformation initiatives, we strive to ensure that every customer touchpoint is seamless, personalized, and impactful.

As a Group Operations, Customer Service Hub Management Associate, you will embark on a rewarding journey filled with opportunities to learn, grow, and make meaningful contributions to DBS' vision of being the Best Bank for a Better World. You will work alongside passionate professionals, gain broad exposure across customer service and operations functions, and play an important role in shaping the future of customer service.

If you are excited about creating meaningful customer connections, driving innovation, and delivering experiences that truly matter, we invite you to join us and be part of a team that is redefining customer service excellence across the region.

We want adaptable, results-driven individuals like you who:
• Have a degree from a reputable university with good academic results
• Have less than two years of working experience
• Experienced in leadership roles, with a proven track record of handling challenging projects
• Are creative, decisive and resilient, and have a digital mindset and passion about Technology and Innovation
• Demonstrate good interpersonal and communication skills

Location:

DBS Asia Hub

Job:

Programme Hire

Schedule:

Regular

Employee Status:

Full time

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