Walker & Dunlop Logo

Walker & Dunlop

2026 Business Systems Analyst

Posted 5 Days Ago
In-Office
2 Locations
55K-63K Annually
Entry level
In-Office
2 Locations
55K-63K Annually
Entry level
The Analyst will support business operations by coordinating user acceptance testing, managing technology issues, analyzing requirements, and assisting in data visualization for reporting needs.
The summary above was generated by AI

Department:

Servicing - Operations

We are Walker & Dunlop.  We are one of the largest providers of capital to the commercial real estate industry, enabling real estate owners and operators to bring their visions of communities — where people live, work, shop, and play — to life. We are committed to creating meaningful social, environmental, and economic change in our communities.

**Please note, this position has a start date of July 13, 2026.

Department Overview

The Debt Operations department encompasses the Underwriting, Closing, Servicing, and Asset Management teams, which collaborate closely to manage all credit and operational functions within W&D’s GSE lending platform. These teams are dedicated to processing client business with a high degree of efficiency and meticulous attention to detail while ensuring strict adherence to credit policies as well as all lender and investor requirements. The Servicing team is highly rated with its Fitch rating of CPS1- and manages the 10th largest CRE debt portfolio in the United States.

Supporting these core functions, the Debt Operations Compliance & Analytics team provides comprehensive risk oversight, ensures process integrity, and delivers data-driven insights across the entire Debt Operations platform. This team plays a critical role in enabling Underwriting, Closing, Servicing, and Asset Management to operate effectively and maintain compliance with regulatory standards.

The Impact You Will Have

The Analyst plays an integral role within our Debt Operations team contributing to the team's mission of delivering best-in-class client service, operational excellence, risk mitigation, and regulatory compliance. This is an excellent opportunity for a recent college graduate or early-career professional interested in commercial real estate, business operations, or project management. You will gain hands-on experience across various business and technology functions and collaborate with stakeholders across the organization.

Primary Responsibilities

  • Support the coordination and execution of user acceptance testing (UAT) and other functional testing activities.

  • Track and manage technology and application issues through resolution.

  • Gather, analyze, and document business and system requirements from internal stakeholders.

  • Collaborate cross-functionally with technology teams, subject matter experts, and project managers.

  • Participate in meetings with both technical and business teams to support project planning and delivery.

  • Assist in the post-implementation validation of system enhancements or updates.

  • Assist with data aggregation and creating data visualizations to support business insights and reporting needs.

  • Provide support on various technology and operational initiatives under the guidance of senior team members.

  • Attendance is generally required from 8:30 am – 5:30 pm local time, Tuesday through Thursday, with the option to work remotely on Mondays and Fridays.

Education and Experience

  • Bachelor’s degree in Business, Finance, Data Analytics, Information Systems, Statistics, or a related field.

  • Demonstrated proficiency in data analysis and systems support; commercial real estate or financial services exposure preferred

Knowledge, Skills and Abilities

  • Strong analytical and problem-solving skills with attention to detail.

  • Proficiency in Microsoft Excel and other Microsoft Office applications.

  • Familiarity with data tools such as SQL or Power BI is a plus.

  • Ability to manage multiple tasks and deadlines in a fast-paced environment.

  • Excellent written and verbal communication skills.

  • Interest in commercial real estate, finance, or technology-driven business processes.

  • Technology-focused mindset with an aptitude for learning new tools and systems.

  • Exposure to project management or issue tracking tools (e.g., JIRA, ServiceNow, Asana) is preferred.

  • Self-starter with a proactive mindset and willingness to learn.

This position has an estimated base salary of $55,000-$62,500 plus discretionary bonus. An employment offer is based on the applicant’s relevant work experience, applicable knowledge, skills, abilities, internal equity, and alignment with market data.

#LI-Hybrid

What We Offer 

  • The opportunity to join one of Fortune Magazine’s Great Places to Work winners from 2015-2023 

  • Comprehensive benefit options* that have earned Walker & Dunlop the silver level of the 2022 Cigna Healthy Workforce Designation™, some of which include:
      -
    Up to 83% subsidized medical payroll deductions
      - Competitive dental and vision benefits
      - 401(k) + match
      - Pre-tax transit and commuting benefits
      - A robust health and wellness program – earn cash rewards and gain access to resources that
        promote health, engagement, and balance
      - Paid maternity and parental leave, as well as other family paid leave programs
      - Company-paid life, short and long-term disability insurance
      - Health Savings Account and Healthcare and Dependent Care Flexible Spending 

  • Career development opportunities 

  • Empowerment and encouragement to give back – volunteer hours and donation matching 

 
*Eligibility may vary based on average number of hours worked 

EEO Statement

We are committed to equity in all steps of the recruitment and employment experience. We believe in equal access to opportunities in our workplace. We do not tolerate discrimination, including harassment, based on any characteristic protected by applicable law, such as race, color, national origin, religion, gender identity, sexual orientation, sex, age, disability, veteran or military status, and genetic information, or any other characteristic protected by applicable law. We strive to be a safe place to ask questions, build professional relationships, and develop careers.

SPAM
Please be wary of recruitment scams. An indication of a scam might be a request for sensitive or bank information at the time of application or emails coming from a non walkerdunlop.com email address. Please call us at 301.215.5500, if you have any concerns about information requested during or after the application process.

Fair Chance Hiring

Background checks, including any questions related to infractions, arrests, or conviction records, will not be conducted until after a conditional offer of employment has been accepted. We will consider for employment qualified applicants regardless of arrest and conviction records, in accordance with federal, state, and local laws.

Top Skills

Asana
JIRA
Excel
Power BI
Servicenow
SQL

Similar Jobs

10 Hours Ago
Hybrid
3 Locations
24-31
Entry level
24-31
Entry level
Fintech • Financial Services
As a Teller, you will support customer engagement with transactions, assist in operational tasks, and build relationships with customers in the community.
10 Hours Ago
Hybrid
3 Locations
24-31
Entry level
24-31
Entry level
Fintech • Financial Services
As a Teller, you will process transactions, engage with customers, handle cash, and promote banking solutions while following operational policies.
10 Hours Ago
Hybrid
3 Locations
26-34
Junior
26-34
Junior
Fintech • Financial Services
As an Associate Personal Banker, you'll provide customer support, assist with account opening, and promote banking products. You'll build customer relationships and ensure compliance with banking regulations while handling cash transactions and service-related tasks.

What you need to know about the Boston Tech Scene

Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.

Key Facts About Boston Tech

  • Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
  • Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
  • Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
  • Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
  • Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account