Teams at Zocdoc

Lead and grow a Data Science team for Provider Products, set analytical direction, own experimentation and measurement, review methods, partner with product and engineering, hire and develop data scientists, standardize analytics and integrate generative AI to improve workflows and outputs.

Provides customer service and support to healthcare provider accounts through calls, email, and chat. Resolves issues, promotes platform features, identifies upsell opportunities, maintains accurate interaction records, and helps providers maximize Zocdoc’s marketplace services.

The job description provides limited role-specific details. The Platform Engineering Manager would presumably lead platform engineering efforts supporting Zocdoc’s digital healthcare marketplace, collaborating with teams to build reliable, scalable infrastructure and platform capabilities.