Teams at XpertTech Inc.

Provides executive-level administrative support to a Vice President, including calendar management, meeting coordination, travel arrangements, correspondence, file maintenance, confidential information handling, data management, reporting, special projects, and employee query resolution. Requires strong organization, communication, discretion, independence, and proficiency with Microsoft Office applications.

Designs and reviews security architectures for applications, networks, databases, operating systems, SAP, cloud environments, and service providers. Partners with business and IT stakeholders throughout project lifecycles to identify risks, define controls, document solutions, and ensure requirements are delivered on time and within budget. Maintains security procedures, recommends improvements, and supports information governance, policy development, hardening, and compliance with frameworks including NIST and NERC CIP. Global travel may be required.

Acts as the liaison between business and IT to define and document complex requirements, facilitate design and use-case discussions, support testing and issue resolution, and coordinate production implementation. Develops procedural documentation, translates business needs into functional and test requirements, troubleshoots issues, and helps plan and organize project work. Builds relationships with business clients and IT stakeholders while improving business performance through effective solutions.